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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

overall good app based bank with good customer support

overall good app based bank with good customer support Reviewed on: 28th February 2025

Responsive and friendly customer service, a convenie...

Responsive and friendly customer service, a convenient and easy to use app and decent interest rates. Highly recommend. Reviewed on: 28th February 2025

Everything’s been great, the support when I needed i...

Everything’s been great, the support when I needed it was quick and easy, the UI of the app is really nice to use, and obviously the cashback is a great feature Reviewed on: 28th February 2025

Very good communication, helpful staff, good app.

Very good communication, helpful staff, good app. Reviewed on: 28th February 2025

Simply the best

It’s simplicity of ease and attention to detail make it a very enjoyable experience. Reviewed on: 28th February 2025

problem.

Staff on phone sorted my problem out in 10 mins. Reviewed on: 28th February 2025

It’s simple to use.

It’s simple to use. Phoned once to report my card missing, got through really easy, and was dealt with quickly Reviewed on: 28th February 2025

Such an easy set up

Setting up a new bank account was SO easy. From start to confirmation was possibly about 6 minutes which was perfect. Reviewed on: 28th February 2025

Happy with the service and ease of use online

Happy with the service and ease of use online Reviewed on: 28th February 2025

AAA PLUS

Excellent provider and so easy A Plus Reviewed on: 28th February 2025

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