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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48990 reviews)

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4.94

Based on 48,990 reviews, last reviewed 5th May 2026

7215% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

Chase The Greatest

Customer Service have helped me recoup funds when I was involved in a Facebook scam. In addition they have helped me solve an issue regarding a subscription I had with New York Times. Reviewed on: 28th February 2025

Customer Service Top Class

When there was fraudulent transactions on my account, these were dealt with swiftly and professionally. Customer service was top class. Reviewed on: 28th February 2025

Competitive and unique.

Competitive and unique. Great communications - on time and succinct. Super interest rates on all accounts . App easy to navigate. Company straightforward to use. Reviewed on: 28th February 2025

Good bank and helpful advice for an issue that I had.

Good bank and helpful advice for an issue that I had. Reviewed on: 28th February 2025

Easy, stress free opening the account, communication...

Easy, stress free opening the account, communication is amazing, so easy to use the app Reviewed on: 28th February 2025

Best account

Easy to set up. Easy to see what's happening. Easy to use app. Most quickly and relevant instant alerts to money going in out etc. Great cash back award. Warning of money due to leave the account is timely.keep updated easy with any changes to eg interest rates. Reviewed on: 28th February 2025

A Reliable and Customer-Friendly Experience

I have been using Chase for quite some time now, and I can confidently say it is one of the best banking services available. From seamless transactions to excellent customer support, they have consistently exceeded my expectations. One of the standout features is their user-friendly online banking platform. The interface is intuitive, allowing easy access to account details, transfers, and bill payments. Their mobile app is equally efficient, making banking on the go a breeze. Another aspect I appreciate is their customer service. Whether through phone, email, or in-person visits, the support team is always professional, responsive, and ready to assist with any queries or concerns. They truly prioritize customer satisfaction. Security is also top-notch. With multi-factor authentication, fraud alerts, and encrypted transactions, I feel confident that my money and personal information are well-protected. Additionally, Chase offers competitive interest rates and minimal fees, making it a great choice for both savings and checking accounts. Their loan and credit card options are also quite attractive, with reasonable rates and flexible terms. Overall, I highly recommend Chase to anyone looking for a reliable, customer-oriented, and secure banking experience. Their commitment to innovation and excellence makes them a standout choice in the financial industry. Reviewed on: 28th February 2025

Amazing bank service and amazing customer service as...

Amazing bank service and amazing customer service as well as the saving Reviewed on: 28th February 2025

Very good experience and a very good bank

Very good experience and a very good bank Reviewed on: 28th February 2025

Chase are first class

Chase app is so easy to use and user friendly, the Banks comms is excellent and proactive. Reviewed on: 28th February 2025

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