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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48990 reviews)

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4.94

Based on 48,990 reviews, last reviewed 5th May 2026

71% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

Review of the Chase Bank, Current account:

Account is easy to access and user friendly in regar...

Account is easy to access and user friendly in regard to helping me keep on top of my spending. Cash back and round up features are especially good, offering additional incentives to continue to bank with Chase Reviewed on: 6th February 2025

I initially opened a current account with chase a fe...

I initially opened a current account with chase a few years ago and ended up completely moving my accounts over to them after realising how easy they are to use. Amazing Reviewed on: 28th February 2025

Great customer service.

Great customer service. Very clear and accurate app. Reviewed on: 28th February 2025

Excellent bank with brilliant rewards safe secure ba...

Excellent bank with brilliant rewards safe secure banking Reviewed on: 28th February 2025

Excellent app, and can pay in local currency abroad.

Excellent app, and can pay in local currency abroad. Have used in 7 countries so far with ease. Reviewed on: 28th February 2025

Easy to set up accounts.

Easy to set up accounts. Good return on .only. Reviewed on: 28th February 2025

Never had the slightest problem.

Never had the slightest problem since joining Chase. Reviewed on: 28th February 2025

Great systems and lovely cash back

Great systems and lovely cash back Reviewed on: 28th February 2025

Every time I encounter a problem or something I don'...

Every time I encounter a problem or something I don't understand, the customer service staff will answer my questions quickly and have a very good attitude. Reviewed on: 28th February 2025

Great bank.

Great bank. No issues whatsoever Reviewed on: 28th February 2025

Customer service excellent always reply straight away

Customer service excellent always reply straight away Reviewed on: 28th February 2025

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