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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

The customer service is top notch

The customer service is top notch Reviewed on: 15th February 2026

Really good, helping manage my money

Really good, helping manage my money Reviewed on: 15th February 2026

Efficient and prompt service.

Efficient and prompt service. App always works. very prompt payment notification Reviewed on: 15th February 2026

Customer service as always been excellent when calle...

Customer service as always been excellent when called upon. Reviewed on: 15th February 2026

Great bank, which offers excellent AER% on their sav...

Great bank, which offers excellent AER% on their savings accounts. Reviewed on: 15th February 2026

A delight to deal with, every time.

Since being with Chase, over three years now, I have enjoyed a level of customer service and help that stands head and shoulders above everyone else, especially when there have been disputed payments. They are always quickly available by phone and I can honestly say each call has been most positive and helpful to a surprising degree. I am very quick to recommend Chase to all friends and relatives. Reviewed on: 15th February 2026

Innovative things like 1% cashback, auto rounding de...

Innovative things like 1% cashback, auto rounding debit transactions and savings the roundup. Easy to use app Reviewed on: 15th February 2026

Excellent

Very good service provided by Chase and a first class app that is easy to use. Also great products to choose from such as Credit Card and Nutmeg. Finally, Chase are a major player in world banking and part of JP Morgan. Reviewed on: 15th February 2026

Chase makes banking incredibly easy and stress-free.

Chase makes banking incredibly easy and stress-free. I can contact someone immediately if there’s an issue and I’ve never been unhappy with the resolution. Chase treats its customers like humans, rather than just numbers. So happy I switched! Reviewed on: 15th February 2026

Easy banking

A simple to use debit card facility with east linkage to savings products Reviewed on: 15th February 2026

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