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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48990 reviews)

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4.94

Based on 48,990 reviews, last reviewed 5th May 2026

71% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

Review of the Chase Bank, Current account:

Good customer service

Best rate, good service, numberless card, best interest rates, fee free fx transactions Reviewed on: 16th March 2023

Easy to use.

Easy to use. Love that I can use abroad with immediate £ equivalent at good rate shown in my account. Also excellent real time customer service to sort problems. Reviewed on: 7th February 2025

Very good with money in the EU, acceptable in France...

Very good with money in the EU, acceptable in France and Spain, theses are the only countries I have used it in as yet. Reviewed on: 7th February 2025

Highly recommended current account

Very accessible customer services. Great range of benefits Reviewed on: 7th February 2025

Refreshing different from the rest Even have humans...

Refreshing different from the rest Even have humans to contact. East to use helpful customer serve and a App that works Reviewed on: 7th February 2025

FAST, Efficient and accepted wherever I travel

First rate experience directly on the phone, after a problem that was my fault. No button pushing nonsense!Well done Chase. Reviewed on: 7th February 2025

Best Current acount Facility

Everything on the app is easy to use, the app is secure and fast. it informs me on my apple watch, immeditely a payment is made. One downside is the app can only be used on one device. However i can understand this is due to security. All in all a superb current account facility Reviewed on: 7th February 2025

Cash back offer.

Cash back offer. Round up offers and interest on savings accounts. Reasons why when spending with chase im earning money Reviewed on: 7th February 2025

Easy bank to use and excellent app.

Easy bank to use and excellent app. I have been with them for 3 years and don’t plan on changing Reviewed on: 7th February 2025

the best ever customer service

Head over shoulders the best ever customer service i have ever experienced. A REAL person answers the phone and solves the problems. No bots and no menus with 27859 options!!! Reviewed on: 7th February 2025

A simple but rewarding account , good cashback, exce...

A simple but rewarding account , good cashback, excellent to use abroad and handy sweep account.. Reviewed on: 7th February 2025

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