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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Great online banking.

Great online banking. The cash back is very generous as is the linked savings account and round up saving option. Simple and straight forward to use. I like the immediate notification of what I’ve spent. I love the excellent overseas exchange rates it gives with no commission being charged Reviewed on: 7th February 2025

Easy to use.

Easy to use. Love that I can use abroad with immediate £ equivalent at good rate shown in my account. Also excellent real time customer service to sort problems. Reviewed on: 7th February 2025

Very good with money in the EU, acceptable in France...

Very good with money in the EU, acceptable in France and Spain, theses are the only countries I have used it in as yet. Reviewed on: 7th February 2025

Highly recommended current account

Very accessible customer services. Great range of benefits Reviewed on: 7th February 2025

Refreshing different from the rest Even have humans...

Refreshing different from the rest Even have humans to contact. East to use helpful customer serve and a App that works Reviewed on: 7th February 2025

FAST, Efficient and accepted wherever I travel

First rate experience directly on the phone, after a problem that was my fault. No button pushing nonsense!Well done Chase. Reviewed on: 7th February 2025

Best Current acount Facility

Everything on the app is easy to use, the app is secure and fast. it informs me on my apple watch, immeditely a payment is made. One downside is the app can only be used on one device. However i can understand this is due to security. All in all a superb current account facility Reviewed on: 7th February 2025

Cash back offer.

Cash back offer. Round up offers and interest on savings accounts. Reasons why when spending with chase im earning money Reviewed on: 7th February 2025

Easy bank to use and excellent app.

Easy bank to use and excellent app. I have been with them for 3 years and don’t plan on changing Reviewed on: 7th February 2025

the best ever customer service

Head over shoulders the best ever customer service i have ever experienced. A REAL person answers the phone and solves the problems. No bots and no menus with 27859 options!!! Reviewed on: 7th February 2025

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