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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Excellent app and outstanding customer service

Excellent app and outstanding customer service Reviewed on: 7th February 2025

Fraud action

Excellent service when they needed to act on a probable fraud Reviewed on: 7th February 2025

Great perks such as favourable rates and cash back o...

Great perks such as favourable rates and cash back on current account spending. App is very easy to use and quick to update. Really easy to use the card abroad Reviewed on: 7th February 2025

Best Bank

Easy to use, simple instructions, help immediately when required, good savings rates and savings pots I love Reviewed on: 7th February 2025

On line banking system fast and easy to use.

On line banking system fast and easy to use. Easy to navigate and very user friendly. Reviewed on: 7th February 2025

Online usage is so simple and any problems are quick...

Online usage is so simple and any problems are quickly sorted with a phone call to knowledgeable staff. Reviewed on: 7th February 2025

Wonderfull support within seconds once you access th...

Wonderfull support within seconds once you access the app on the mobile for online account . Reviewed on: 7th February 2025

A bank that makes it easy

Chase makes banking easy and accessible. A fantastic app which is easy to navigate, quick, clear and informative. I can earn “ rewards” for money spent from my current account which makes a nice little pot of cash that one can use for treats or an unexpected expense. I love the “roundup” feature, whereby you can choose to round up any sum you are using your debit card for to the nearest £1… and put that difference between for example £ 20.05 and £21.00 ie .95p in a savings pot. A painless and easy way of building a little reserve for treats or expenses. Reviewed on: 7th February 2025

Chase is the best!

Chase is so easy to use, you get interest on spending and the interest rates on savings were the best for a prolonged period. Reviewed on: 7th February 2025

Efficient and professional with great notifications...

Efficient and professional with great notifications of payments made Reviewed on: 7th February 2025

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