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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

User friendliest banking app on the planet

Chase provides the most user friendly banking app on the planet. Straightforward, no hassle banking, yet with high security backing leaves the customer feeling protected Reviewed on: 15th February 2026

bobby dazzler

Easy transition from my previous bank all good so far top of the bill Reviewed on: 15th February 2026

The most seamless and uncomplicated banking without...

The most seamless and uncomplicated banking without a doubt. I have used it as a main current account and never disappointed. I also love the rewards!!! Reviewed on: 15th February 2026

Excellent for ease of use and payments.

Excellent for ease of use and payments. Really easy to navigate app and had equal ease of use whilst abroad. Reviewed on: 15th February 2026

Customer service is outstanding.

Customer service is outstanding.if I’ve needed help I speak to a very helpful human not a bot. Reviewed on: 15th February 2026

Super simple to use

Really easy to move money around, easy to set up temporary accounts for e.g. holiday funding, and quick to respond when I have questions. Reviewed on: 15th February 2026

Great Banking service

Very easy to use app, shows everything where need too, fantastic customer service who have sorted various issues for me. Reviewed on: 15th February 2026

Cheers Is very good bank I’ve been using it for some...

Cheers Is very good bank I’ve been using it for some months and they are very good and if you did any wrong transaction they will quickly help you to that and they’re really protect you from any scam fraud Reviewed on: 15th February 2026

Nice & Easy

Really simple to use, intuative app. No charges for using in Europe. Multiple saving accounts as needed. Decent interest rates. Reviewed on: 15th February 2026

Super efficient and quick to resolve issues and give...

Super efficient and quick to resolve issues and give me the help I need. Customer services are swift to respond and helpful, they always understand the problem and address it quickly, demonstrating real understanding of how things work Reviewed on: 15th February 2026

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