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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48990 reviews)

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4.94

Based on 48,990 reviews, last reviewed 5th May 2026

90% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

Review of the Chase Bank, Current account:

Account is easy to access and user friendly in regar...

Account is easy to access and user friendly in regard to helping me keep on top of my spending. Cash back and round up features are especially good, offering additional incentives to continue to bank with Chase Reviewed on: 6th February 2025

Efficient, and it's nice to receive cash rebate.

Efficient, and it's nice to receive cash rebate. Reviewed on: 6th February 2025

Earning while spending

I love earning a cash back every time I spend. It is good to be able to use abroad and no charges. I have enjoyed the higher interest rate on my savings but sorry this has now been reduced and I have to look elsewhere. Reviewed on: 6th February 2025

Great All Round Banking

Terrific App. Customer support second to none. Reviewed on: 6th February 2025

Notified immediately if any changes.

Notified immediately if any changes. Good rates if I test and very easy to transfer funds Reviewed on: 6th February 2025

Easy and clear app and with 1% cashback on every pur...

Easy and clear app and with 1% cashback on every purchase (up to £15 a month) what's not to love. Reviewed on: 6th February 2025

Moved to Chase after nearly 40 years with one of the...

Moved to Chase after nearly 40 years with one of the High Street banks but their rates, availability and service really took a nose-dive of late. Since joining Chase, I've seen really happy with the ease of using their products and don't regret making the change at all. Reviewed on: 6th February 2025

I absolutely love chase!

I absolutely love chase! They are the best bank, I’ve gone off high street banks Reviewed on: 6th February 2025

They set the standard

Joined them a few years ago and never looked back, great App, phone service could improve a little but otherwise very happy Reviewed on: 6th February 2025

Great customer service and products

Great customer service and products Reviewed on: 6th February 2025

I’ve used other online banks but Chase just has it a...

I’ve used other online banks but Chase just has it all, easy app, easy moving money about and great on holiday exchanging currencies. Also a good interest rate on savings. Reviewed on: 6th February 2025

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