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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Simply a BRILLIANT Bank,the APP is easy to naviga...

Simply a BRILLIANT Bank,the APP is easy to navigate and customer support is amazing Reviewed on: 15th February 2026

easy to set up great communication

easy to set up great communication Reviewed on: 15th February 2026

Chase current account

Top notch service, excellent all round Reviewed on: 15th February 2026

Made a current account with Chase last year, one of...

Made a current account with Chase last year, one of the best banks I’ve been with. Good, fast app with good features and Cashback is a good bonus too. Reviewed on: 15th February 2026

An easy to set up and navigate online banking account.

An easy to set up and navigate online banking account. Reviewed on: 15th February 2026

no nonsense banking makes the simple things disappea...

no nonsense banking makes the simple things disappear and rewards for membership Reviewed on: 15th February 2026

Good account, the only minus is taking out most of p...

Good account, the only minus is taking out most of perks over the years. Reviewed on: 15th February 2026

Very easy to transfer from Halifax to Chase, and goo...

Very easy to transfer from Halifax to Chase, and good, clear communications. Easy to navigate the App which is good. Reviewed on: 15th February 2026

App is very easy to use & find information.

App is very easy to use & find information. If you need to speak to someone they’ve always been very helpful Reviewed on: 15th February 2026

Simply the best. Efficient, speedy, reliable effortless

Efficient, speedy, reliable effortless Reviewed on: 15th February 2026

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