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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48990 reviews)

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4.94

Based on 48,990 reviews, last reviewed 5th May 2026

90% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

Review of the Chase Bank, Current account:

Account is easy to access and user friendly in regar...

Account is easy to access and user friendly in regard to helping me keep on top of my spending. Cash back and round up features are especially good, offering additional incentives to continue to bank with Chase Reviewed on: 6th February 2025

A Good Bank

Great customer service, competitive savings rates and rewards like 1% on spending and Rewards on top ups. An great app which is customer freindly Reviewed on: 6th February 2025

Very well-designed App

Very well-designed App that allows you to manage your everyday banking and your savings easily and securely Reviewed on: 6th February 2025

Excellent across the board, great customer service,...

Excellent across the board, great customer service, easy to use.Highly recommend. Reviewed on: 6th February 2025

So much less beaurocracy.

So much less beaurocracy. Actual customer service that isn’t hidden in the far distance. they value my time over their own. Reviewed on: 6th February 2025

Chase umbrella

Chase is very easy to use, their saving accounts have a good interest rate. I like the cashback on the current account and the round up is a good way of saving. Reviewed on: 6th February 2025

Excellent customer service.

Excellent customer service. Clear and very polite telephone conversations . Very helpful especially when buying my house required moving money. Reviewed on: 6th February 2025

Good, professional response to qyestions

Good, professional response to qyestions Reviewed on: 6th February 2025

Excellent experience.

Excellent experience. I also have.a Saving Account Reviewed on: 6th February 2025

Chase are excellent in every way.

Chase are excellent in every way. They answer calls very quickly & immediately have your account to hand. They give you a 1% cashback on your purchases. They require your approval for large purchases just in case your account has been hacked. They have a superb savings account attached to your current account with an excellent savings rate. They resolve any problems quickly and efficiently. They are exactly the way that banking should go. A superb bank all round Reviewed on: 6th February 2025

Customer care is amazing.

Customer care is amazing. The staff I have spoken to are so helpful, courteous and knowledgeable. Have had great experiences when I’ve had a query and request. Reviewed on: 6th February 2025

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