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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49006 reviews)

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4.86

Based on 49,006 reviews, last reviewed 12th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Easy to use. Easy to use. Easy to set up online. No fees for use abroad Reviewed on: 11th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49006)

Review of the Chase Bank, Current account:

Great app and easy to manage money.

Great app and easy to manage money. Also links to saving account with great interest rate Reviewed on: 12th April 2024

Chase Excellent Bank and Five Stars Customer Service

I found it easy to set up my new account with Chase and if and when I used the chat line or telephone fir customer service advice they have always help me and I received Legendary Customer Service Five Stars - Thank you Chase Reviewed on: 6th February 2025

telephone agents always helpful and friendly

telephone agents always helpful and friendly Reviewed on: 6th February 2025

Bank on the Ball

Chase look after you and your money so well. It alerts you if there is a problem and gives advice when needed. You really feel safe leaving your banking with Chase. I had a problem with individuals trying to pay money from my account and the bank was on to it immediately and an advisor spoke to me personally and made me realise things were not right. I would recommend Chase as a fair and efficient organisation. Reviewed on: 6th February 2025

Good cash back rate, simple system.

Good cash back rate, simple system. Reviewed on: 6th February 2025

Best Account

Find it’s a fantastic current & savings account that can be used anywhere Reviewed on: 6th February 2025

Keeps an eye on you spending any different payments...

Keeps an eye on you spending any different payments they will make contact and make sure it’s correct never had a problem Reviewed on: 6th February 2025

The Chase banking is the best out there.

The Chase banking App is the easiest to use. Easy to create seperate accounts/pots to save money into monthly. eg New Mobile phone fund, car service fund, grandchildren savings, all of which earn interest! Very easy to transfer money to other bank accounts, family and friends.Also has great features like round saving and you get cash back on your current account!I already recommended Chase to family and friends and they all switched to it. Reviewed on: 6th February 2025

Fantastic App, a great way to bank!

I find the app extremely easy and useful to use. I love the fact that I get an alert whenever there is activity either money in or out. The round up and cashback add ons are also very useful. Reviewed on: 6th February 2025

Excellent app for bank accounts

Easy to use app. Customer services always fixes my issues. Reviewed on: 6th February 2025

Easy to open, 1% cashback, initial savings offer was...

Easy to open, 1% cashback, initial savings offer was also good. And I love the friendly app - zero efforts to find what I need compared to some other banking apps in the UK Reviewed on: 6th February 2025

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