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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

Good Rate and Great Perks

App very reliable and responsive. Good Rate on Current Account, Round Ups, 1% Cashback if you deposit £500 monthly. Card details not on Card, only on App so better security wise. Fast Notifications when POS transactions made. This has become my Primary Account for general spending and my daughter uses it as well after my recommendation. Reviewed on: 16th February 2024

Excellent customer service.

Excellent customer service. Quick to respond and provide reassurance. Great interest rates too on savings. Reviewed on: 6th February 2025

Great bank

Excellent service and great for savings Reviewed on: 6th February 2025

I used my card overseas, the rate was higher in exch...

I used my card overseas, the rate was higher in exchange currency, and easy to use everywhere. I don’t have any problem since I have opened my account here and my savings. Reviewed on: 6th February 2025

Excellent App.

Excellent App. Responsive customer service. The 1% cash back is a great benefit. Reviewed on: 6th February 2025

great bank with excellent service

great bank with excellent service Reviewed on: 6th February 2025

Chase Best Bank ever

Chase has been the best banking experience I have had . The set up was so easy and also the bank is great for passing on interest rate increases quickly and fairly. The app is so easy to use and also the way information is laid out is brilliant . Reviewed on: 6th February 2025

Excellent interest rates and customer service

Excellent interest rates. Excellent Pot interest rates. Customer service team are very knowledgeable, professional and and helpful and informative. They will go to all lengths to solve any account issue you have. Specially when someone has duped you out of money. Helped me get it back stress free. Reviewed on: 6th February 2025

Great Banking experience 1st class customer service

Great Banking experience 1st class customer service Reviewed on: 6th February 2025

Age friendly app

I am 68 and even I find the app amazingly friendly to use. All the functions I use and the information supplied is informative and well presented. Reviewed on: 6th February 2025

Great online bank.

Great online bank. 5* customer service Reviewed on: 6th February 2025

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