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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Age friendly app

I am 68 and even I find the app amazingly friendly to use. All the functions I use and the information supplied is informative and well presented. Reviewed on: 6th February 2025

Great online bank.

Great online bank. 5* customer service Reviewed on: 6th February 2025

A Standout Current Account for Everyday Banking

As a Chase Bank UK customer, I can confidently say that this is one of the best current accounts available. It offers a perfect mix of rewards, security, and ease of use, making everyday banking both rewarding and hassle-free. One of the biggest highlights is the cashback on debit card spending, which allows me to earn money back on my everyday purchases—something you don’t usually get with a current account. On top of that, the account offers interest on balances, making it even more rewarding to keep my money in Chase. Another fantastic feature is no fees for using the card abroad. Whether I’m travelling for work or leisure, I can spend freely without worrying about extra charges or poor exchange rates. Chase also makes saving effortless with its Round-ups feature, which automatically rounds up my transactions to the nearest pound and moves the spare change into a savings pot that earns interest. It’s a simple but effective way to build up savings without even thinking about it. Security is another area where Chase excels. The debit card doesn’t display account details or the card number, which adds an extra layer of protection against fraud. Plus, the app is incredibly user-friendly, making it easy to track spending, manage payments, and access all features effortlessly. A recent addition that I really appreciate is the ability to view my credit report directly in the app. It’s a great tool for keeping track of financial health without needing a separate service. Overall, Chase Bank UK offers a feature-rich, secure, and rewarding banking experience. With great cashback, no foreign fees, a top-notch app, and smart saving tools, I’d highly recommend it to anyone looking for a modern and customer-focused bank. Reviewed on: 6th February 2025

Nothing is too much trouble.

Nothing is too much trouble. Excellent service from the team at Chase. When an unauthorised payment was requested the team was all over it and prevented the payment. I like the way that the current account operates by instantly letting you know money has left the account. Love the savings accounts too with its many incentives. Great work Chase! Reviewed on: 6th February 2025

Great service, efficient and good deals on cashback

Great service, efficient and good deals on cashback Reviewed on: 6th February 2025

Simply the best

I love how easy it is to use the app. How easy it is to access my money. What is extremely helpful is the notifications of improvements and changes.,also notifications for every transaction. Reviewed on: 6th February 2025

Easy to use, transparent and great rates

Easy to use, transparent and great rates Reviewed on: 6th February 2025

customer service satisfaction guarantee

Excellent customer service . Free to use when abroad Reviewed on: 6th February 2025

Chase customer service is excellent.

Chase customer service is excellent. I have spoken to them a couple of times and always helped me, the app is so simple to yse Reviewed on: 6th February 2025

Brilliant simple banking, which rewards the customer...

Brilliant simple banking, which rewards the customer and puts them first. Ever since I switched I've kept discovering more features that just make sense. Overall I'm really happy and I've been recommending chase to everyone. Reviewed on: 6th February 2025

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