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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Very easy to set up and operate.

Very easy to set up and operate. Very useful for travelling due to there being no conversion fees. Quick to be ready for use thanks to easily setting up the mobile pay throught the app when you open the account. Reviewed on: 6th February 2025

Easy to use and very easy to contact the help line i...

Easy to use and very easy to contact the help line if needed, just perfect Reviewed on: 6th February 2025

Excellent option in difficult Financial Times.

Great service all round, a good option for savings Reviewed on: 6th February 2025

Excellent and very friendly and helpful top rated

Excellent and very friendly and helpful top rated Reviewed on: 6th February 2025

The best banking app!!

The best banking app with excellent features. Excellent to use abroad. Reviewed on: 6th February 2025

Excellent for using abroad.

Excellent for using abroad. Easy to use app. Reviewed on: 6th February 2025

Always get an answer to any problems

Always get an answer to any problems Reviewed on: 6th February 2025

Simple to use, great customer service and easy to na...

Simple to use, great customer service and easy to navigate app Reviewed on: 6th February 2025

Transferred to Chase 3 years ago.

After over 30 years with a high street bank I transferred my banking to Chase about 3 years ago and have been very impressed with the services they provide, particularly the competitive interest rates and ease of use including when abroad. Reviewed on: 6th February 2025

Good, user friendly, nice rewards

Good, user friendly, nice rewards Reviewed on: 6th February 2025

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