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21st July 2018
6 months no car
Paid for insurance for 6 months without a car even though the accident wasn't my fault. No courtesy car, no communication as to investigation, just took my money and refused to freeze the insurance.
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17th July 2018
Great value car insurance
Churchill beat all the other quotes and also threw in a year's free breakdown cover, can't be beaten.
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17th July 2018
More Money Please...
I have been with them for two years now and am nothing but annoyed with the company. When I moved house I contact Churchill to change my policy (having looked up whether or not my postcode would mean an increase in price... it didn't). They put my...
Read moreI have been with them for two years now and am nothing but annoyed with the company. When I moved house I contact Churchill to change my policy (having looked up whether or not my postcode would mean an increase in price... it didn't). They put my policy up by £40, while also charging me £20 for 'Admin fees'. I asked for a break down of those fees because it doesn't cost that much to mail a few sheets of paper and enter a different postcode into a database and couldn't get a straight answer. I don't feel like they value their customers and being a young person struggling to afford the insurance anyway that could have gone a long way in my loyalty to the company.
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17th July 2018
Very helpful insurers
Over the years I've found Churchill very helpful and approachable. I have rung them a couple of times with general admin questions and they've always been lovely and happy to help. They are also good value for money. All in all a very good company.
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17th July 2018
Renewal of my Car Insurance
Churchill are the first company in the last 20 years where I have renewed my car insurance, as their renewal premium had not gone up from last year. It is nice that they try to keep existing customers by not putting up the premiums by unreasonable...
Read moreChurchill are the first company in the last 20 years where I have renewed my car insurance, as their renewal premium had not gone up from last year. It is nice that they try to keep existing customers by not putting up the premiums by unreasonable amounts.
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9th April 2018
Rubbish
Cancelled my policy. As sold my car and not replacing I pay annually so it run out September 2018 .Was told yes cancel it but we will take £53 and you will get a refund of £23 . I tried to argue bug was told more or less tough .and should read small p...
Read moreCancelled my policy. As sold my car and not replacing I pay annually so it run out September 2018 .Was told yes cancel it but we will take £53 and you will get a refund of £23 . I tried to argue bug was told more or less tough .and should read small print .what are they loosing I paid up front so no interest lost .Any advice on getting my £53 back .I wouldn't mind paying a cancelation fee but not that much .The moral of the story is don't be persuaded by a nodding dog .
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4th January 2018
Great customer service
They have been great to deal with, fees have been fairly priced and I have the best product for a great price.
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1st October 2017
Good all rounder
Great price, Great features (such as non primary driver no claims bonus)
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1st October 2017
Wouldn't cancel until end of month even after dog passed away
Insured our dog through Churchill for 13 years for her whole life, by the time she died we were paying a premium of over £50 per month, we contacted them as thought the cost of having her put to sleep, it wasn't however wording in the policy document ...
Read moreInsured our dog through Churchill for 13 years for her whole life, by the time she died we were paying a premium of over £50 per month, we contacted them as thought the cost of having her put to sleep, it wasn't however wording in the policy document was very confusing. Ask to cancel the insurance from the date of death, however the would over cancel from the end of that month, 3 weeks after she died.
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29th September 2017
Great customer service
My phone calls are always answered quickly and efficiently by knowlegable staff
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29th September 2017
easy to use insurance
I have found that they are friendly on the phone, and they don't rush you, also they do mention the other insurance's that they do. BUT, don't push you into buying them
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28th September 2017
Simple Renewal Procedure & Competitive Premiums
I've insured with them for 2 years now, their customer service on the phone is excellent & all staff I've spoken to are friendly and efficient. Their renewal procedure is simple and their price was very competitive. Taking out the policy in the first...
Read moreI've insured with them for 2 years now, their customer service on the phone is excellent & all staff I've spoken to are friendly and efficient. Their renewal procedure is simple and their price was very competitive. Taking out the policy in the first place was easy and the paperwork arrived quickly.
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27th September 2017
Same as everyone else
Nothing particularly special, but the price was right.
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20th September 2017
Home Insurance
Switching to Churchill for my Home and Contents Insurance is the best move I have made.Excellent service and a very good product. Would recommend to anyone.
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20th September 2017
Home Insurance
Switching to Churchill for my Home and Contents Insurance is the best move
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4th September 2017
fantastic, quality customer service
every time I have needed to call up customer services I have been blown over by the service I have received. The staff have patience and are lovely, nothing is too much work.
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