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Churchill Insurance Reviews

Ratings based on 127 reviews Last review 1 month ago
4.09 / 5Great overall rating

Smart Money People is the place for Churchill Insurance reviews. Read and write reviews to help increase trust and transparency in Financial Services.

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Your Churchill Insurance Reviews (127)

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22nd September 2018

Reliable but could do with better customer service

We were with Churchill for a few years, with regards to our Car Insurance. They are a reliable company, but when it came to renew, we were always initially quoted a lot higher price. After contacting them and querying their quote, they found us a much...

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We were with Churchill for a few years, with regards to our Car Insurance. They are a reliable company, but when it came to renew, we were always initially quoted a lot higher price. After contacting them and querying their quote, they found us a much better quote, (usually about £150 cheaper) within about 5 minutes. When contacting them by telephone, we were always waiting for approx 10 minutes, for our call to be answered.

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17th July 2018

More Money Please...

I have been with them for two years now and am nothing but annoyed with the company. When I moved house I contact Churchill to change my policy (having looked up whether or not my postcode would mean an increase in price... it didn't). They put my...

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I have been with them for two years now and am nothing but annoyed with the company. When I moved house I contact Churchill to change my policy (having looked up whether or not my postcode would mean an increase in price... it didn't). They put my policy up by £40, while also charging me £20 for 'Admin fees'. I asked for a break down of those fees because it doesn't cost that much to mail a few sheets of paper and enter a different postcode into a database and couldn't get a straight answer. I don't feel like they value their customers and being a young person struggling to afford the insurance anyway that could have gone a long way in my loyalty to the company.

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17th July 2018

Renewal of my Car Insurance

Churchill are the first company in the last 20 years where I have renewed my car insurance, as their renewal premium had not gone up from last year. It is nice that they try to keep existing customers by not putting up the premiums by unreasonable...

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Churchill are the first company in the last 20 years where I have renewed my car insurance, as their renewal premium had not gone up from last year. It is nice that they try to keep existing customers by not putting up the premiums by unreasonable amounts.

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9th April 2018

Rubbish

Cancelled my policy. As sold my car and not replacing I pay annually so it run out September 2018 .Was told yes cancel it but we will take £53 and you will get a refund of £23 . I tried to argue bug was told more or less tough .and should read small p...

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Cancelled my policy. As sold my car and not replacing I pay annually so it run out September 2018 .Was told yes cancel it but we will take £53 and you will get a refund of £23 . I tried to argue bug was told more or less tough .and should read small print .what are they loosing I paid up front so no interest lost .Any advice on getting my £53 back .I wouldn't mind paying a cancelation fee but not that much .The moral of the story is don't be persuaded by a nodding dog .

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