Very good price and app works well but as per most Insurance companies after a few years price will shoot up. Easy on-line purchase and... Very good price and app works well but as per most Insurance companies after a few years price will shoot up. Easy on-line purchase and there were several options to tailor insurance to your requirements. Read more Read less

Bought car ins not the cheapest but service when hit by another car very bad over 60 phone calls to Africa have phone put down... Bought car ins not the cheapest but service when hit by another car very bad over 60 phone calls to Africa have phone put down never get to right department given very low value for car nightmare 6 months on no further forward with claim Churchill not intrested Read more Read less

Full comprehensive cover, great service by staff that know how to access information and good value for money. When negotiations for price increases occur they... Full comprehensive cover, great service by staff that know how to access information and good value for money. When negotiations for price increases occur they reopen to discussion and will try to match like for like prices. Read more Read less

Great service and great communication

Churchill claims are a JOKE. Ai they use is useless. they paid out after 3 months and was told that a travel policy I claimed... Churchill claims are a JOKE. Ai they use is useless. they paid out after 3 months and was told that a travel policy I claimed for 350 wouldn't effect this claim and it would cover the excess that they asked me to pay at the start of the claim. they decided to deduct it in the end. and the 4100 claim I received only 2725. disgusting how they treat long term customers. Read more Read less

Warning if you use them they will avoid paying out on your claim at all costs to protect other insurers rather than acting in the... Warning if you use them they will avoid paying out on your claim at all costs to protect other insurers rather than acting in the best interest of a customer. I acquired evidence of a third party hitting my vehicle and provided it to Churchill but they would still not properly repair my car. Read more Read less

Disappointing and Expensive Cancellation Experience After changing my car, I asked Churchill for a quote for my new vehicle. Their price was around £37 per... Disappointing and Expensive Cancellation Experience After changing my car, I asked Churchill for a quote for my new vehicle. Their price was around £37 per month more expensive than the policy I eventually took out elsewhere, so naturally I chose another insurer. Unfortunately, cancelling my existing Churchill policy has left me with an even worse impression. It took far too long to actually get through to someone. You’re first pushed through an automated chatbot, answering numerous questions, and then when you finally reach an adviser, you seem to have to go through much of the same information again. Then came the real surprise – a £55 cancellation fee. I appreciate that cancellation fees may be stated in the policy documents, but £55 simply to cancel a car insurance policy seems excessive. When I questioned what this fee was actually for, I was told it covers costs including postal fees and updating details on databases such as the DVLA and Motor Insurance Database. The reference to “postal fees” genuinely made me laugh – as far as I’m aware, my communications and documents have all been handled electronically by email. I struggle to understand how this helps justify a £55 charge. I accept that insurers have administrative costs, but £55 still feels completely disproportionate for ending a policy, particularly when I’m leaving because Churchill couldn't offer a remotely competitive price for my new car. An uncompetitive quote, a frustrating chatbot/customer-service process and an excessive cancellation fee have completely changed my opinion of Churchill. I certainly won't be using Churchill again. My advice to anyone considering them would be to shop around and, importantly, check their cancellation charges before taking out a policy. Read more Read less

Came with extras, breakdown cover

Premium always seems to go up each year. Normally have to haggle to reduce it to a competitive level