Your Churchill Insurance Reviews (96)
fantastic, quality customer service
every time I have needed to call up customer services I have been blown over by the service I have received. The staff have patience and are lovely, nothing is too much work.
Always easy
I have never had a problem with churchill. They were helpful and put me and my family up in a hotel when our kitchen roof fell through and our claim was dealt with efficiently
Good car insurance.
Easy to talk to. Good cover with some free extras on first years cover, Good price.
Cheap insurance but great service
Cheap insurance but when something goes wrong they deliver excellent service.
Good cover but no loyalty perks
Stayed with Churchill Car Insurance for about 5 years. No problems whatsoever with cover or customer service, but that said I never had any cause to deal with their claims dept. Each year the renewal quotes increased and I'd phone up and they'd...
Read moreStayed with Churchill Car Insurance for about 5 years. No problems whatsoever with cover or customer service, but that said I never had any cause to deal with their claims dept. Each year the renewal quotes increased and I'd phone up and they'd reduce it slightly...there was no discount for loyalty and the quotes for new customers were WAY below what they'd quote me as an existing customer. Eventually left, I told them why and they made no attempt to match their new customer quote. If you've money to throw away then a good company to go with, if you're on a budget look elsewhere.
Never had to use them.
Great when I called, although never had to use them.
Good value
Great price! Haven't needed to make a claim yet though, so cannot comment on how good they are at paying out.
Car insurance
i found a quote online which was so easy and hassle free. Called them during the year to change my address and couldn't have been simpler! The lad on the phone was friendly and professional and new paperwork through within days. Would definitely...
Read morei found a quote online which was so easy and hassle free. Called them during the year to change my address and couldn't have been simpler! The lad on the phone was friendly and professional and new paperwork through within days. Would definitely recommend Churchill for car insurance !
Great customer service, competitive price
Churchill Insurance have been a great choice for me, very competitive price and when I called the customer service, I did not have to wait for a response. Would definitely recommend
Okay, but a price hike.
They are okay, but I've never claimed. They put my price up every year, no loyalty is taken into consideration. Time for a change.
Avoid Robbers !!!!!!
I sold my car and was not getting a replacement car. I was charged £52.80 to do this. How these thieves can possibly justify a cost like that is beyond me. I am taking this up with the Ombudsman who will hopefully have an investigation into this ...
Read moreI sold my car and was not getting a replacement car. I was charged £52.80 to do this. How these thieves can possibly justify a cost like that is beyond me. I am taking this up with the Ombudsman who will hopefully have an investigation into this outrageous cost. This company should be taken to court to justify the ridiculous cost. I would suggest to them to put a mask on the dog they have in there advert, it would sum the company up more accurately.
Efficient and easy to deal with
In late 2016 I changed my home insurance company and after quite a bit of research chose Churchill.I found their staff pleasant, helpful,efficient,easy to deal with and their insurance which covers a lot seems to be good value for money.
Helpful Customer Service
Great company with loads of options and when you need to change details they still charge but I found the fees more reasonable. The company are actually really easy to contact unlike other insurance companies also the staff are very helpful and...
Read moreGreat company with loads of options and when you need to change details they still charge but I found the fees more reasonable. The company are actually really easy to contact unlike other insurance companies also the staff are very helpful and explain things clearly. Would definitely recommend!
Good Service and Affordable
Due to my unique job role I often find Car Insurance quotes can be quite expensive, especially after I've been with a company for a year and it's time to renew. Churchill were the first insurance company I've been with who offered me a reasonable...
Read moreDue to my unique job role I often find Car Insurance quotes can be quite expensive, especially after I've been with a company for a year and it's time to renew. Churchill were the first insurance company I've been with who offered me a reasonable discount even after adding No Claims Protection which I was very impressed with. They were very helpful when I changed address mid way through a policy too and I was pleasantly surprised to receive a small re-imbursement.
Easy to set up
I enquired with church hill after being given a quote through a comparison site. The person I spoke to was extremely helpful and then set up my insurance over the phone. Great customer service, quick and easy. Plus I got free breakdown cover for the...
Read moreI enquired with church hill after being given a quote through a comparison site. The person I spoke to was extremely helpful and then set up my insurance over the phone. Great customer service, quick and easy. Plus I got free breakdown cover for the year!
good value insurance
had this for a year. came out as cheapest insurance plus we got cash back from quidco.
Very Professional
Staff here are very on-the-ball and aware of each individual customer's needs. I found it easy to explain what cover I needed and the whole experience was very pleasant and I received exactly what I wanted.
Easy to claim and no problems!
When a lorry reversed into my car and drove off all I had was the company name to go off. Churchill chased them up and did all the leg work for me and paid out on my insurance quickly. It was really easy and we didn't have to do anything.
