Churchill Insurance Reviews

Held to ransom

They're charging me almost £70 to cancel my policy. I have been with them years, loyally renewed, never had a discount, never made a claim. They have had hundreds from me and this is how you get treated when you're forced to cancel because of their ...

They're charging me almost £70 to cancel my policy. I have been with them years, loyally renewed, never had a discount, never made a claim. They have had hundreds from me and this is how you get treated when you're forced to cancel because of their rip off outrageous prices they think they can get away with from people who loyally renew. Disgusting. Their customer advisors couldn't care less. They just parrot the company line. Will never use again. Will let everyone know how they treat customers

Melanie Level 1

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Awful

I bought a new car and tried to add it to my policy (5 months remaining) and it was going to cost me £85 to change the ...

I bought a new car and tried to add it to my policy (5 months remaining) and it was going to cost me £85 to change the car.

It cost me £53 to cancel my policy! Absolutely ridiculous, but it was still cheaper to cancel and go with another insurance company who were a lot cheaper.

They do not want to retain their customers at all, and appear to just want to turnover a quick buck!

JamesLevel 1

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Bleed existing customers dry while trying to lure in new ones

Absolutely shocking and dishonest. Will take money from you any which way they...

Absolutely shocking and dishonest. Will take money from you any which way they can.

I am paying £59.00 for third party fire and theft and minimal breakdown cover. Just happened to check today and with exact same details on Churchill’s website, I was quoted £43 for fully comp with better breakdown cover! Could be paying that lower rate with loads of other insurance company.

Having spoken to Churchill about it they are conveniently ‘unable to match the price mid-term’. ‘Admin fees’ to leave Churchill are so expensive that I’m stuck with this awful policy. Bleeding current customers dry while trying to lure in new ones.

Avoid avoid avoid!

SarahLevel 1

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Do not get insurance with this company

The worst company to have they will miss you around they will not pay you 4 weeks into my accident and still no sorry no communication whatsoever worst company to have

Muflahi Level 1

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Rubbish customer service/process

Week in to my accident and still no updates from Churchill I’m continuously ringing up and nothing, the managers and staff confuse themselves. Lack of training for sure

Nadya ParveenLevel 1

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Kindness in anutshell.

The team are always able t listen and communicate and install confidence during the insurance process.

mel ashtonLevel 1

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Cancellation charges

Don’t use Churchill car insurance I sold my car so requested to cancel the policy I’m then told the cancellation fee is £53, really for doing what? absolute joke, this is legalised robbery / theft, don’t use this company

Mark ColgateLevel 1

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They don't give the service you are paying for!

I have been waiting 4 days for a courtesy vehicle. They do not help you, customer service and managers on duty is terrible. DON'T WASTE YOUR MONEY!

Hakan Level 1

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Decent price

Decentprice, easy to organise. Never had to claim though so can't comment on this.

northernjessieLevel 1

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Easy peasy insurance

Highly recommend Churchill car insurance! Easy to deal with when claim made - took the stress out of a stresssful situation! Reasonable prices, great customer service and trusted company.

Ali Gill Level 1

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Awesome!

Churchill offer a supreme level of cover at a price I can afford.

cara-jane HunterLevel 1

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Reliable but could do with better customer service

We were with Churchill for a few years, with regards to our Car Insurance. They are a reliable company, but when it came to renew, we were always initially quoted a lot higher price. After contacting them and querying their quote, they found us a much...

We were with Churchill for a few years, with regards to our Car Insurance. They are a reliable company, but when it came to renew, we were always initially quoted a lot higher price. After contacting them and querying their quote, they found us a much better quote, (usually about £150 cheaper) within about 5 minutes. When contacting them by telephone, we were always waiting for approx 10 minutes, for our call to be answered.

Becky CornesLevel 1

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Helpful

I rang to ask exactly what the policy covered and they were super helpful and very friendly

Lindsey LoughtmanLevel 1

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Great customer service

Straight forward to arrange car insurance policy, which is competitively priced

Kelly SayerLevel 1

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No help when car written off

Car was written off and taken away no courtesy car on plan but they cancelled the insurance so couldn't even borrow a car

hellywellytLevel 1

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Very good

Good insurance and came with free breakdown

Ben TownsendLevel 1

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Really good service

Great service and low prices. The policy was really easy to set up

SmithLevel 1

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Good service

Has no problems, easy renewal, well explained.

KayLevel 1

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Good price

Good price & quick service. Advisors were very helpful and spoke English

BMcQueenLevel 1

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Churchill

Great customer service. Recommended.

Michael RattrayLevel 1

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