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Churchill Insurance: Car insurance reviews

Name: Car insurance
Rating: 2.75 (317 reviews)

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2.75

Based on 317 reviews, last reviewed 16th Sep 2026

500% increase in 5 star reviews

in the past 90 days

250% increase in 1 star reviews

in the past 90 days

36%

22%

33%

Latest highest rating:

4

Came with extras, breakdown cover Came with extras, breakdown cover Reviewed on: 7th September 2026

Latest lowest rating:

1

Warning if you use them they will avoid paying out o... Warning if you use them they will avoid paying out on your claim at all costs to protect other insurers rather than acting in the best interest of a c... Read more Reviewed on: 16th September 2026

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About this product

Churchill provides car insurance for UK customers.

You can choose between two Churchill car insurance policies: Comprehensive and Comprehensive Plus. You get a courtesy car as standard with comprehensive cover and if your car’s vandalised, you’ll keep your No Claim Discount.

Churchill car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Churchill before, you can also leave a review and share your experience.

Churchill Insurance Car insurance reviews (317)

Review of the Churchill Insurance, Car insurance:

Good customer service with fairly rapid response tim...

Good customer service with fairly rapid response time on the phone. Not yet had to make a claim, so no experience of that. Reviewed on: 11th October 2024

Affordable, comprehensive and helpful

I've had no need to claim on my insurance but they gave me a discount for having house insurance too and peace of mind that I'd be covered in all eventualities Reviewed on: 8th July 2019

Great Coverage at a Great Price

Great Coverage at a Great Price, uk based call centre Reviewed on: 6th July 2019

Grrrreat

Great customer service, have had only positive experiences with them Reviewed on: 6th July 2019

quality car insurance

Excellent customer service from day one , highly praised for always sorting everything out first time! Reviewed on: 4th July 2019

They are very good

I looked up on line then I phone them and they were very helpful and they were cheap too Reviewed on: 21st June 2019

Simple Set up and Great Price

Fantastic quote for car insurance and very easy to set up. Reviewed on: 8th June 2019

Always a pleasure to deal with!

Whenever I've needed to discuss/amend my policy - and through the one time I was involved in a car accident that was not my fault - the team at Churchill have always been a pleasure to deal with. I've always valued how they've quickly resolved whatever the situation is, and always spoken to me on a personable, friendly level. Plus, their renewal policies have always been price competitive. I will always recommend Churchill to friends and family! Reviewed on: 6th June 2019

Completely messed me over with PONC

Honoured my 9 years PONC when transferring to them, then only gave me 1 year PONC to me insurer after that. Evidently they were trying to lock me in. They said that somewhere there was wording that made it an 'introductory PONC mirroring discount'. I have gone elsewhere and am very angry that they effectively took my money (I didn't make any claims) and threw away many years of PONC. Stay away! Reviewed on: 17th April 2019

Great service

No hassle, competitive product and prompt, efficient service. Reviewed on: 15th April 2019

Churchill are utterly appalling

Churchill are appalling - don't touch them! I had car insurance with them 11 March 2018-11 March 2019. I contacted them in good time (13th February 2019 - spoke to Diane) and stated categorically that I wouldn't be renewing with them. I received an auto-renewal letter on 15th March (4 days after renewal date) and rang again. Spoke to Kirsty who assured me she had accessed my details and that she had absolutely ensured that the policy had been cancelled and ABSOLUTELY Churchill would not take my money. Just checked my bank account and today - 19th March and guess what - they've extracted £204.96 - 8 days after my policy with them expired. And this amount bears no relation to anything mentioned in their letters. Fortunately I have just enough in my account not to be overdrawn, but if I hadn't I could be in big trouble as I live on a very tight budget. I expect to spend a very frustrating morning tomorrow trying to get my money back from these robbers. Nothing they tell you on the phone is true. I shall warn all my friends not to touch them. Reviewed on: 20th March 2019

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