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Clockwise Credit Union: Loans reviews

Name: Loans
Rating: 4.92 (1041 reviews)

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4.92

Based on 1,041 reviews, last reviewed 6th Mar 2025

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Excellent, very good application Excellent, very good application Reviewed on: 6th March 2025

Latest lowest rating:

1

They give me when they dont know me, after I pay the... They give me when they dont know me, after I pay them all they do problem to me with another. Contact support is horrieble Reviewed on: 4th June 2024

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About this product

Clockwise Credit Union offer a wide range of personal loans whether you want to finance something special or consolidate other debt.

You can borrow between £100 and £15,000, repaid over three months – 60 months, depending on the loan type.

Clockwise Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Clockwise Credit Union before, you can also leave a review and share your experience.

Clockwise Credit Union Loans reviews (1041)

Review of the Clockwise Credit Union, Loans:

Got the money I needed

Well great service friendly people got my loan quite quickly Reviewed on: 30th May 2023

Very helpful staff who are knowledgeable.

Very helpful staff who are knowledgeable. They know their products and are very good at directing customers to the right product for them. Reviewed on: 4th June 2024

They offer loans to low credit score depending on th...

They offer loans to low credit score depending on their affordability Reviewed on: 4th June 2024

Suffering from mental health issues - Be wary.

Suffering from Mental health issues and signed off work long term due to this, My social workers asked me to ask for a debt write off, Which was agreed. I had various creditors who also wrote my debt off, On writing off of said debts they had reported back to credit agencies that the balances was now 0 and partially satisfied or satisfied. Nottingham Credit Union have taken it open them selves to report every month a default on the debt which they wrote off. So every month I get a reminder that I still owe said debt making my mental health issues go into overdrive every month, Even though they have written it off. To top it off the debt collection calls and letters started even though they had written the debt off. Nottingham Credit Union have no compassion or understanding of people suffering from long term mental health issues, So be careful when applying for credit here. Reviewed on: 24th May 2024

loans are cheap and save as you repay

Easy to save with and loans are cheap and save as you repay Reviewed on: 24th May 2024

Always supported when needed.

Always supported when needed. Reasonable, manageable repayments. Customer service is great, I always recommend them to friends and family. Reviewed on: 20th May 2024

They have been too draw always helpful

They have been too draw always helpful Reviewed on: 20th May 2024

Nottingham Credit Union Loan Charges - over 42%

I've always been supportive of Credit Unions and have always promoted them as my local credit union was a family lifeline when I was growing up in the 70s and 80s. I helped to develop a community credit union which eventually merged with the newly formed Nottingham Credit Union about 15 years ago. In Early 2024, I read an article saying that Credit Unions needed to lend out more quality loans. I had just returned from honeymoon, had a bank overdraft from Christmas costs and my company messed up my January and February salary so I was experiencing a mini financial crisis. So I approached the Credit Union as someone who had borrowed at least 12 loans previously to consolidate my debts of £6,000 to be repaid at £800 per month as my salary was now sorted and I could afford it. The Loans Officer got back to me to say that the decision was to provide me with a loan of £3,000 over 24 months @ 42.6% APR - yes you've read that correctly - 42.6% APR or 3% per month. I told them that I just wanted to support my Credit Union but it wasn't feasible to change my overdraft at 18% into a Credit Union loan at more than twice the APR. And that I only needed the debt for about 6 or 7 months and that I didn't want to be indebted for two full years. He said that their charges were loan industry standard. I just couldn't believe the poor advice I was being given and felt saddened that my Credit Union has turned into a higher-cost loan provider. So I just asked my bank for the £6,000 which was in my account within 9 minutes @ 14.2% - one third the cost that the Nottingham Credit Union was trying to charge me as a member of 22 years with no payments missed. So my advice is to use the Credit Union for very small loans under £1,000 but be careful what they charge you for higher loans above £1k - they say they are ethical but they didn't prove it on this occasion. I'm no longer a member. Reviewed on: 15th May 2024

Since becoming a member more than 5 years ago I have...

Since becoming a member more than 5 years ago I have not been disappointed. Good customer care Reviewed on: 10th May 2024

Friendly staff, great customer service, affordable l...

Friendly staff, great customer service, affordable loans and great for saving. Reviewed on: 30th April 2024

Fabulous service and products

Fabulous service, I was able to get a loan when I was down and out. The savings and loan repayment scheme is so helpful. Smooth and easy to go through the process and I really like the website and ease of the app Reviewed on: 29th April 2024

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