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Close Brothers Savings: Savings reviews

Name: Savings
Rating: 4.88 (4854 reviews)

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4.90

Based on 4,854 reviews, last reviewed 23rd Feb 2026

86900% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

10%

Latest highest rating:

5

Excellent customer services and interest rates Close Bros are easily contactable by phone and customer services very helpful. Good range of products of interest to us and that are often recommende... Read more Reviewed on: 23rd February 2026

Latest lowest rating:

2

I started saving with close brothers when rate was 4. I started saving with close brothers when rate was 4.4% now rates are 2.38 big fall if you ask me Reviewed on: 12th February 2026

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About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

Close Brothers Savings Savings reviews (4854)

Review of the Close Brothers Savings, Savings:

Consistency

Terrific all round advice and service always. Reviewed on: 10th January 2018

Straightforward online investment

Renewing my investment was a very straightforward on line process. Reviewed on: 12th February 2026

Great company, easy to use website.

Great company, easy to use website. Reviewed on: 12th February 2026

Excellent ISA interest rates and easy to apply online.

Excellent ISA interest rates and easy to apply online. Reviewed on: 12th February 2026

My secure messages were dealt with promptly

My secure messages were dealt with promptly Reviewed on: 12th February 2026

easy to use website with competitive interest rate

easy to use website with competitive interest rate Reviewed on: 12th February 2026

Always responsive to my needs.

Always responsive to my needs. Clear communication and in a way I understand. Reviewed on: 12th February 2026

Excellent rates and customer service

Both my husband and I have ISA' s with Close. They were so easy to set up and at the best rate at the time. My mother also has investments and whenever I've needed to speak to anyone, everyone has been very helpful. Reviewed on: 12th February 2026

Easy To Use

Simple to understand product offering, easy to navigate online customer interface, fairly competitive rates. Reviewed on: 12th February 2026

A great bank to deal with.

We've found Close Brothers to be very customer considerate. Their attention to detail and the the way their banking methods work with the best interests of their clients in mind is very reassuring. We are very happy to be banking with Close Brothers. Reviewed on: 12th February 2026

Had a problem with the bank account my interest had...

Had a problem with the bank account my interest had to go into and it was sorted out quickly and efficiently Reviewed on: 12th February 2026

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