Smart Money People Logo
Share this page
Link copied

Close Brothers Savings: Savings reviews

View other Close Brothers Savings products
4.86
Based on 2,710 reviews, last reviewed 16th Feb 2025
20900% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
12%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

i only have one account and it serves the purpose I... i only have one account and it serves the purpose I need. I have minimal contact at present, just logging on occasionally to view statements etc. Reviewed on: 15th February 2025
jw's avatar
jw

Latest lowest rating:

1

nuisance logging int let your customers log into their account without an sms... like marcus.co.uk Reviewed on: 6th February 2025
LORD C's avatar
LORD C
Read all reviews Write a review

About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

Review Close Brothers Savings: Savings now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Close Brothers Savings Savings reviews (2710)

Close Brothers

5
Close Brothers have always been helpful to customers and appreciate them. Reviewed on: 14th January 2018
Kandiah Ragunathan's avatar
Kandiah Ragunathan

Competitive interest rates. Highly efficient communications

5
I was initially attracted by Close Brothers competitive interest rates and I have been saving with them for a number of years. I have been tremendously impressed by the clarity and directness of style in all communications from them. Telephone queries are dealt with in a friendly, helpful manner. Postal and email services are prompt, completely reliable and super efficient. Reviewed on: 14th January 2018
paul brown's avatar
paul brown

Good all round

4
Good rates, clear and straightforward website and communication, timely responses. Reviewed on: 14th January 2018
Gecko's avatar
Gecko

Good People to do Business With

5
I have had deposits with Close Brothers for several years and they are always at the top of the table with interest rates. Interest payments are, without fail, always on time. Investing is completely hassle free and you know that your money is being well looked after. I always recommend them to family and friends. Reviewed on: 13th January 2018
Ruth's avatar
Ruth

Quiet - efficient - best rates

5
Kept my spare cash with Close Bros for a number of years now - not long term savings, but need to put it somewhere safe consistent with best interest rate available and Close Bros. always tick the boxes that I'm looking for. Admin is slick - all the information that I need and always timely. Don't really need to look elsewhere. Reviewed on: 13th January 2018
Ray Buttifant's avatar
Ray Buttifant

Customer Service

5
When I have a bond or account maturing, their customer service team are exceptional at their jobs. Reviewed on: 13th January 2018
Kevin Clarke's avatar
Kevin Clarke

Efficient service

5
We have had no problems with Close Brothers. Paperwork is sent out at the right time and interest rates are often higher than average for savings products. Reviewed on: 13th January 2018
Bill Eyre's avatar
Bill Eyre

Friendly personal service

5
Real people to talk to rather than endless confusing web pages; reliably good interest rates for savers Reviewed on: 13th January 2018
Customer's avatar
Customer

Efficient, helpful

5
Unfailingly helpful and clear as to options at ever stage Reviewed on: 13th January 2018
David frampton's avatar
David frampton

Efficient customer service

4
Efficient and reliable customer service. Savings interest rates could be better but applies to all banks at present. Reviewed on: 13th January 2018
Peter Smith's avatar
Peter Smith

Review Close Brothers Savings: Savings now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill