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Close Brothers Savings: Savings reviews

4.86
Based on 2,710 reviews, last reviewed 16th Feb 2025
20900% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
12%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

i only have one account and it serves the purpose I... i only have one account and it serves the purpose I need. I have minimal contact at present, just logging on occasionally to view statements etc. Reviewed on: 15th February 2025
jw's avatar
jw

Latest lowest rating:

1

nuisance logging int let your customers log into their account without an sms... like marcus.co.uk Reviewed on: 6th February 2025
LORD C's avatar
LORD C

About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

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Close Brothers Savings Savings reviews (2710)

Close Brothers are easy to deal with

4
Very easy to set up Savings Account, either new or investment Reviewed on: 12th January 2018

Interest rates ard better than a lot of other companys

4
I'm always kept informed of what is happening Reviewed on: 12th January 2018

Excellent service

5
Have been with the bank for a few years and they provide excellent service. Reviewed on: 12th January 2018

Always responsive

4
It is very rare, these days, to be able to make a positive comment about the customer service of almost any company, and therefore that makes Close Bros a valued exception to the rule. Well done CB. Reviewed on: 12th January 2018

Best rates I could get

4
All as agreed, simple application process Reviewed on: 12th January 2018

MRS B HOBAN

5
Extremely helpful at all time with a very professional approach.Its a delight to call Close Brothers. Reviewed on: 12th January 2018

10 years

5
Simple but professional banking..... Reviewed on: 12th January 2018

Friendly contact

5
Competitive savings rates and good caring back-up Reviewed on: 12th January 2018

Always felt happy to invest with Close Bros

3
Saved with Close Bros for many years and found them to be extremely competent in what they do. Hope to continue investing with them in years to come. Reviewed on: 12th January 2018

a bank that has time to care

5
after being widowed and not having any banking experience and technophobic I was recommended to Close Bros bank for my savings. They have talked me through every step of the way, explained in a very simple way especially when i was having a very bad day but needed to complete some banking due to closing dates. Thank you Close Bros you continue to provide banking as it has always been with patience, care, and compassion. Reviewed on: 12th January 2018

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