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Close Brothers Savings: Savings reviews

Name: Savings
Rating: 4.9 (4870 reviews)

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4.90

Based on 4,870 reviews, last reviewed 21st Apr 2026

88100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

10%

Latest highest rating:

5

Good all round. . Have used this company for several years for savings. Very easy procedure to apply online. Always keep you up-to-date by email and post. And easy t... Read more Reviewed on: 21st April 2026

Latest lowest rating:

2

I started saving with close brothers when rate was 4. I started saving with close brothers when rate was 4.4% now rates are 2.38 big fall if you ask me Reviewed on: 12th February 2026

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About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

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Close Brothers Savings Savings reviews (4870)

Straightforward account management

Easy to manage my account, appropriate information provided online Reviewed on: 12th April 2024

Savings to suit your financial needs

Great choice of interest rates for ISA’s, to suit your level of savings/investment. Reviewed on: 12th April 2024

Excellent rates, seamless processes.

Excellent rates, seamless processes. Regular updates. All I want from my fund manager. Reviewed on: 12th April 2024

We're early adopters of Chase.

We're early adopters of Chase. They have a very good app (it was Excellent until they 'upgraded' it), competitive rates for current and savings accounts and innovations around automated savings capabilities, and useful notifications. It's a shame they are increasing the commitment amount for cashback so we may have to move accounts. Nothing good seems to last! Reviewed on: 12th April 2024

Cherryacre reviewClear instructions, competitive rates

Clear instructions, competitive rates Reviewed on: 12th April 2024

Great competitive and sometimes leading rates, good...

Great competitive and sometimes leading rates, good range of products & keeping you well informed at all stages when investing. Reviewed on: 12th April 2024

Absolutely brilliant online procedure with no fuss f...

Absolutely brilliant online procedure with no fuss followed up with all of the relevant correspondence. Reviewed on: 12th April 2024

Bad thing is there is no app on the phone that I cou...

Bad thing is there is no app on the phone that I could see my savings grow like other providers do. Customer service on the chat is just AI which is so stupid...human would be 200% better. Please hire better IT people who will provide app service and hire more people for customers service please Reviewed on: 12th April 2024

Efficient, business like and friendly

Efficient, business like and friendly Reviewed on: 12th April 2024

good communication and easy to interact with

good communication and easy to interact with Reviewed on: 12th April 2024

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