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Close Brothers Savings: Savings reviews

Name: Savings
Rating: 4.88 (4830 reviews)

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4.90

Based on 4,830 reviews, last reviewed 17th Feb 2026

84700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

10%

Latest highest rating:

5

Professionalism. Professionalism. CLOSE does exacting what it says on tge tin. REPORTS and balances updated and regular Reviewed on: 17th February 2026

Latest lowest rating:

2

I started saving with close brothers when rate was 4. I started saving with close brothers when rate was 4.4% now rates are 2.38 big fall if you ask me Reviewed on: 12th February 2026

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About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

Close Brothers Savings Savings reviews (4830)

Review of the Close Brothers Savings, Savings:

Excellent investment products

Good product; interest rates. Excellent administration Reviewed on: 5th February 2020

Brief resume.

I first encountered Close Bros. during the fallout from the 2008 'financial crisis', when I visited them in London and decided to lodge a substantial (for me) deposit with them. Their customer service then was very good indeed. I have continued to lodge fixed-term deposits with them from time to time (I have one right now), doing so online through their excellent website. The feedback I get, including end-of-financial-year statements for tax purposes, is always timely and well presented. I will continue to be a customer. Reviewed on: 13th February 2026

Focus on the necessary

Easy to navigate online user experience and regular e mail updates that focus on the necessary Reviewed on: 13th February 2026

Clear and simple website.

Clear and simple website. Great customer service and competitive rates Reviewed on: 13th February 2026

Account is easy to open and manage online.

Account is easy to open and manage online. Reviewed on: 13th February 2026

Very competitive rates on savings account

Very competitive rates on savings account Reviewed on: 13th February 2026

No fuss no nonsense’ investing.

No fuss no nonsense’ investing. can’t say a great deal more because literally everything has been straightforward. Reviewed on: 13th February 2026

It is easy and efficient using the online pages and...

It is easy and efficient using the online pages and they are great at communication, letting you know quickly confirming deposits etc Reviewed on: 13th February 2026

Consistently good customer service.

You can always speak to a real person on the phone who is very helpful and fulfills your financial requirements. Reviewed on: 13th February 2026

I have been a customer for the past 5 years as Close...

I have been a customer for the past 5 years as Close Bros offer a good rate given the market conditions. Their website, customer service via phone call is excellent. Keep up the good work. Reviewed on: 13th February 2026

Competitive rates and good online service

Competitive rates and good online service Reviewed on: 13th February 2026

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