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Close Brothers Savings: Savings reviews

Name: Savings
Rating: 4.87 (3904 reviews)

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4.89

Based on 3,904 reviews, last reviewed 5th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

10%

Latest highest rating:

5

Excellent Website, Rates and Service Their fixed rate saving products always have very competitive interest rates. The deposit & renewal process is great and easy to use. The website is u... Read more Reviewed on: 5th September 2025

Latest lowest rating:

1

nuisance logging int let your customers log into their account without an sms... like marcus.co.uk Reviewed on: 6th February 2025

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About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

Close Brothers Savings Savings reviews (3904)

Review of the Close Brothers Savings, Savings:

3 year Cash fixed rate ISA

Easy to open and good rates. Online Reviewed on: 14th April 2025

Many years of satisfaction

Have saved with CB for many years. Always with a pleasing result. Reviewed on: 15th April 2025

Close encounters

Clear easy to understand paperwork and trust of the company.. would recommend to friends and family. Reviewed on: 15th April 2025

Offered competitive rates, and application was dealt...

Offered competitive rates, and application was dealt with promptly and with efficiency. Clearly prime importance is given to good customer service. Queries were dealt with quickly and with courtesy. Reviewed on: 15th April 2025

Excellent bank rate based account

The account is for the long term and operates with a notice period so does not require fast access to withdraw cash. The service to set this account up was efficient. The communications were clear. Response times were prompt within the parameters above. Reviewed on: 15th April 2025

Customer Service First Class.

When I had to contact Close Brothers with a query, the recipient answered me very respectfully and it was dealt with immediately. Reviewed on: 15th April 2025

Competitive rates, friendly service.

Competitive saving rates, easy to navigate online platform and when the need arose to speak to a member of staff found them friendly and helpful. Reviewed on: 15th April 2025

Always professional and great value

Always professional and great value Reviewed on: 15th April 2025

Very easy to operate

Very easy to operate. Friendly customer service and app is navigation friendly Reviewed on: 15th April 2025

Have always found customer service extremely good &...

Have always found customer service extremely good & helpful. Savings are doing well Reviewed on: 15th April 2025

Helpful staff

Staff always willing to help and always understand the problem Reviewed on: 15th April 2025

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