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Close Brothers Savings: Savings reviews

4.90
Based on 4,790 reviews, last reviewed 13th Feb 2026
81300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Brief resume. I first encountered Close Bros. during the fallout from the 2008 'financial crisis', when I visited them in London and decided to lodge a substantial ... Read more Reviewed on: 13th February 2026
P C's avatar
P C

Latest lowest rating:

2

I started saving with close brothers when rate was 4. I started saving with close brothers when rate was 4.4% now rates are 2.38 big fall if you ask me Reviewed on: 12th February 2026
David Rizza's avatar
David Rizza

About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

Close Brothers Savings Savings reviews (4790)

Review of the Close Brothers Savings, Savings:

Consistency

5
Terrific all round advice and service always. Reviewed on: 10th January 2018

Helpful staff.

4
Helpful staff. Excellent website. Reviewed on: 12th February 2026

I now have 3 separate savings accounts with Close Br...

5
I now have 3 separate savings accounts with Close Brothers. The setup process was easy. The savings rates are competitive. The website is nice and simple to use. Reviewed on: 12th February 2026

I have a time specific savings account.

5
I have a time specific savings account. The first one that I had lasted for two years. On completion the amount payable to me was dealt with quickly and efficiently. There was a follow up phone call to check that I had received the money. I now have a second account for a similar account. My only regret is that there is not a branch of Close Brothers near to me as I would use it more. I am not a fan of internet banking. Reviewed on: 12th February 2026

Excellent overall

5
Great rates and quick to respond Reviewed on: 12th February 2026

Easy to use and competitive rates

5
Easy to use and competitive rates Reviewed on: 12th February 2026

Phone calls are answered quickly and I get a profess...

5
Phone calls are answered quickly and I get a professional response Reviewed on: 12th February 2026

Always good results!

5
Always good results! Never had a problem dealing with Close Brothers, and have been with them for over 20 years! Reviewed on: 12th February 2026

Outstanding customer service

5
In our time with Close Brothers, they've consistently offered among the highest rates, and the customer service has been outstanding. Reviewed on: 12th February 2026

Excellent customer services

5
The rates are one thing but the customer service is very important also. I was always able to speak to an understanding staff who answered my questions and were very efficient Reviewed on: 12th February 2026

Brillant website, good communication and good rates

5
Brillant website, good communication and good rates Reviewed on: 12th February 2026

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