Co-op Insurance reviews | 22 reviews rated 2.95* - Smart Money People

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Ratings based on 22 reviews Last review 1 week ago

2.95 / 5Good overall rating

Co-op Insurance offers a range of insurance products, from car insurance to home insurance and more! If you've got experience with this company then you can leave a Co-op insurance review today to help other consumers to find out more. Smart Money...

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Co-op Insurance offers a range of insurance products, from car insurance to home insurance and more! If you've got experience with this company then you can leave a Co-op insurance review today to help other consumers to find out more. Smart Money People is the place for Co-op insurance reviews. Together, we can help to increase trust and transparency in financial services.

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Your Co-op Insurance Reviews (22)

13th September 2017

Excellent;know what they are doing.

Very friendly production team, they make everything a breeze.

Emily BOLevel 1

(0)

13th September 2017

Good service and reasonable price

Not the best prices but whenever I call I got really good customer service. Polite and friendly staff

Nadia JosephineLevel 1

(0)

6th September 2017

Good customer service

Good customer service – always speak to someone helpful and clear. Not had to claim, but trust that they would be reliable.

Felicity MartinLevel 1

(0)

4th July 2017

Value for money

I usually shop around but the Co-op has had very good renewal prices and service so I have been with them for over five years now

Robert McIntoshLevel 1

(0)

13th May 2017

Read the small print

Beware that if you miss a payment that you will be charged £20 over and above your monthly premium. Don't think I'll be renewing my policy when the the time comes....

DebbieLevel 1

(0)

3rd May 2017

Dont touch this company

They are a bunch of brain dead idoits who take your money but are very unhelpful customer service and the mangers are even worse they couldn't manage a paper bag

Susan MiddleweightLevel 1

(0)

28th April 2017

Please dont touch this company your be sorry

I had policy for 11 years which i had 9 years no claims bonus the company stopped my insurance with out letting me know to con me so now restarted it but only give me 5 years no claims discount and they got proof of what i had and still say i cant...

I had policy for 11 years which i had 9 years no claims bonus the company stopped my insurance with out letting me know to con me so now restarted it but only give me 5 years no claims discount and they got proof of what i had and still say i cant have it they are defrauding the public please dont use this company read all the reviews

AndrewLevel 1

(0)

27th February 2017

Let me down

I don't like any car insurance company if I'm being honest, we are with Diamond at the moment but have to change every year as everyone I've been with hike up their prices,, I will say though cooperative were good for offering a 3 year fixed price but...

I don't like any car insurance company if I'm being honest, we are with Diamond at the moment but have to change every year as everyone I've been with hike up their prices,, I will say though cooperative were good for offering a 3 year fixed price but then they let me down by cancelling my policy and trying to make me start all over again with an increased quote when one of my direct debits failed due to me changing bank accounts, I even phoned them up to pay it the day after

Christine EvansLevel 1

(0)

17th December 2016

Very deceptive and dishonest car insurance company

After a long time on the phone with Coop complaints department, nothing was resolved. No apology even though they have now received all the proof info they required, they still would not reinstate my insurance....

After a long time on the phone with Coop complaints department, nothing was resolved. No apology even though they have now received all the proof info they required, they still would not reinstate my insurance.
What pathetic joke of a company would send out important letters non-recorded? Coop Insurance would! What apathetic car insurance company would not bother to phone you or email you to request something important even though they have your details on file? Coop would!!! Other insurers in the past have always emailed me, or phone me. Coop is a joke, I had to take out a brand new policy. Will be taking this up with the FSO to see what they have to say about this... Very disgusted with their service.

Quan HoangLevel 1

(0)

11th December 2016

Dishonest car insurance company out to steal your money

I was insured for just a month before they sent out a letter saying my insurance was cancelled. When I called them up they claimed to have sent out a letter requesting further information which I never received. They have both my mobile number and...

I was insured for just a month before they sent out a letter saying my insurance was cancelled. When I called them up they claimed to have sent out a letter requesting further information which I never received. They have both my mobile number and email address on file which they never bothered to use but instead stole around 30% of my annual premium for that first month.
I would not recommend

Quan HoangLevel 1

(0)

23rd November 2016

Bullshit

I did one year as a named driver....

I did one year as a named driver.

To make that very one year a REAL ncb i had to do further year under my own policy!

In the second year i was told i need to complete 2 years as my own policy.

In total 3 years on the second month before a renewal they ask for information i cant provide in the timeframe i therefore have be threatened to give my info by the 28th or have my policy cancelled. I only have one more payment to make!!!

My insurance went up for no reason when turning 25. If i am male of female shouldnt matter.

reece cooperLevel 1

(0)

13th October 2016

Cheapest Around

I did an online comparison and found Co-op to be a lot cheaper than other & also had a lower excess. Easy to purchase and the online account makes it easy to access your documents.

Rachel SlaterLevel 1

(0)

12th October 2016

Ok if you don't plan on getting married

My wife and I just got married and we thought we ought update her marital status on the car insurance policy. Only to hear that Co-op can now not insure her. This is not something we read about when going through policy details. Shocking!

Richard checkleyLevel 1

(2)

25th September 2016

Home Contents and buildings combined

We took out cover with the Co-op after being sent an incentive to get £50 of food vouchers when taking out insurance. We gained the food vouchers and saved an additional £150 on the insurance premium. Everything was very straightforward and they were p...

We took out cover with the Co-op after being sent an incentive to get £50 of food vouchers when taking out insurance. We gained the food vouchers and saved an additional £150 on the insurance premium. Everything was very straightforward and they were pleasant to do business with.

Pauline DringLevel 1

(0)

28th August 2016

okay until claim made

absolutely okay until you actually need them! the gentleman I initially spoke with was terrible and left me so worried after being rear ended by a car stolen by the insureds son, it's still not sorted out although after speaking with someone else I...

absolutely okay until you actually need them! the gentleman I initially spoke with was terrible and left me so worried after being rear ended by a car stolen by the insureds son, it's still not sorted out although after speaking with someone else I feel less worried.

Claire Thomson LittleLevel 1

(0)

26th August 2016

Best price on performance cars.

When I insured my Porsche Boxster, Co-op Insurance gave me the cheapest quote by a significant amount.

Stephen FowlerLevel 1

(0)

23rd July 2016

Pet Insurance Reviewer

Lowest cost, and cash back and coop vouchers. Not actually used the insurance yet

Susan EllinsLevel 1

(0)

10th March 2016

CheekyCharges Campaigner

Im a new driver and expected to have a hefty first years insurance... I was really surprised on the comparrison sites co-op was right near the top as the cheapest for the year, as they are a well known brand i decided to go ahead and am really...

Im a new driver and expected to have a hefty first years insurance... I was really surprised on the comparrison sites co-op was right near the top as the cheapest for the year, as they are a well known brand i decided to go ahead and am really pleased. I even got a years free breakdown cover which save me even more money!

Jo MaxtedLevel 1

(0)

7th March 2016

Cheeky Charges

when i married i had to change my name on my car insurance policy, and it's awful that charges are made just of admin, it takes seconds to update details. it's ridiculous in this day and age. we have now moved to someone else!

KarenLevel 1

(0)

27th December 2015

Online insurance quote

I had purchsed car insurance online, it was easy an all my insurance documents were sent to my email an I could also access them online. They gave be a good deal. And I am very happy customer.

Hayley evansLevel 1

(0)

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