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Collingwood: Car insurance reviews

Name: Car insurance
Rating: 4.89 (3270 reviews)

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4.89

Based on 3,270 reviews, last reviewed 4th Sep 2025

33900% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Collingwood’s telephone operator (Michelle) was extr... Collingwood’s telephone operator (Michelle) was extremely helpful. Happy to explain technical details as and when so they were more understandable!! I... Read more Reviewed on: 4th September 2025

Latest lowest rating:

1

Will only give you £20 back if you cancel your policy Will only give you £20 back if you cancel your year-long policy after seven months. For a learner insurance company, its terrible that they don’t have... Read more Reviewed on: 26th August 2025

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About this product

Collingwood provide insurance for learner drivers, taxi drivers and couriers.

New driver cover is only available to existing Collingwood learner driver customers after passing the practical driving test. Taxi insurance can be for annual or short-term cover and courier insurance cover is for food and parcel delivery drivers.

Collingwood’s car insurance reviews help you find out what it’s like to be a customer. If you’ve used Collingwood before, you can also leave a review and share your experience.

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Collingwood Car insurance reviews (3270)

Great experience.

Great experience. Caller was very clear and easy understand and overall the process was very smooth. Reviewed on: 29th July 2025

Reply from Collingwood Hi Benjamin, Thank you so much for the great review! We’re always delighted to hear when our customers have had a positive experience with us and found the service they expected. Of course, if we can support you with anything in the future, please don’t hesitate to get in touch and we’ll do everything we can to help. Kind Regards The Collingwood Team Response date: 30th July 2025

I phoned today to get learner driver insurance for m...

I phoned today to get learner driver insurance for my son and Luke quickly and efficiently gave me a quote, which I accepted, and within half an hour everything was completed and paid. Couldn't ask for a better service! Reviewed on: 29th July 2025

Reply from Collingwood Hi Julie, Thank you so much for the great review – we’ll be sure to pass your lovely comments on to Luke and his line Manager. If there is anything we can support you with in the future, please don’t hesitate to get in touch and we’ll certainly do what we can to help. Kind Regards The Collingwood Team Response date: 30th July 2025

Excellent Support and Clear Guidance from Sarah

I had a great experience speaking with Sarah during my insurance call. She was professional, patient, and extremely knowledgeable. Sarah explained everything clearly, answered all my questions without rushing, and made sure I fully understood my options. Her calm and friendly approach made the entire process smooth and stress-free. I truly appreciate her support and would gladly speak with her again for any future insurance matters. Thank you, Sarah! Reviewed on: 29th July 2025

Reply from Collingwood Hi Elvin, Thank you very much for taking the time to leave your review, we’re always delighted to hear when our customers share their experiences of the first class service they’ve received from us. It’s also great to hear you speak so highly of Sarah who helped you on this occasion – we’ll make sure your lovely comments are passed on to her. If we can help with anything else in the future, please don’t hesitate to get in touch. Kind Regards The Collingwood Team Response date: 30th July 2025

Always lovely people on the phone very friendly

Always lovely people on the phone very friendly Reviewed on: 29th July 2025

Reply from Collingwood Hi Lilymae, Thank you so much for your lovely review. We’re glad you found the service helpful and efficient. If you do have any other questions or queries, please don’t hesitate to get in touch with us and we’ll do all we can to help sort everything out for you. Kind Regards The Collingwood Team Response date: 30th July 2025

Excellent friendly and professional service.

Excellent friendly and professional service. Easy and quick process without any pressure. Extremely happy with quote received and ability to add additional drivers. All in all a very positive experience Reviewed on: 28th July 2025

Reply from Collingwood Hi Georgia, Thanks for taking the time to leave a review, we sincerely appreciate all customer feedback, and glad to hear you had such a positive experience with us. If there is anything at all we can help with in the future, please do not hesitate to get in touch and we’ll do all we can to support you. Kind Regards The Collingwood Team Response date: 30th July 2025

Best customer service I’ve had with car insurance

After having numerous phone calls with other car insurance companies before talking to Collingwood insureance , I was losing hope that good customer service still existed in this industry.The phone call me and my dad had with one of ur male members of staff to talk about learner driver insurance was very professional,the agent I spoke to wasn’t only polite but very knowledgeable.The phone call made the company feel trustworthy and genuine,would highly recommend ! Reviewed on: 28th July 2025

Reply from Collingwood Hi Izzy, Thank you very much for your review. We really appreciate the time you’ve taken to share your experience of our products and services and we’re delighted it was all positive. Thank you for using Collingwood Learner Driver Insurance, and if there is anything we can help with in the future, please let us know. Kind Regards The Collingwood Team Response date: 30th July 2025

my experience was good thanks for your service

my experience was good thanks for your service Reviewed on: 28th July 2025

Reply from Collingwood Hi Freya, Thanks for the 5 star review! We’re delighted to hear you’re happy with your Collingwood Learner Driver Policy. If there is anything at all we can help you with in the future, please don’t hesitate to reach out to us and we’ll certainly do what we can to support you. Have a great day! The Collingwood Team Response date: 30th July 2025

Excellent call manager.

Excellent call manager, Dealt with all my issues quickly and effectively. reasonably priced insurance as well. Reviewed on: 28th July 2025

Reply from Collingwood Hi Rick. Thanks for the 5 star review! We’re delighted to hear you’re happy with your Collingwood Learner Driver Policy. If there is anything at all we can help you with in the future, please don’t hesitate to reach out to us and we’ll certainly do what we can to support you. Have a great day! The Collingwood Team Response date: 30th July 2025

Fabulous experience, really helpful over the phone...

Fabulous experience, really helpful over the phone and has given me a lot more confidence to start practicing my driving with also giving recommended sites to help with revision . Reviewed on: 28th July 2025

Reply from Collingwood Hi Evie, Thank you so much for the great review! We’re always delighted to hear when our customers have had a positive experience with us and found the service they expected. Of course, if we can support you with anything in the future, please don’t hesitate to get in touch and we’ll do everything we can to help. We wish you much success on your journey to becoming a full licence holder. Kind Regards The Collingwood Team Response date: 30th July 2025

Excellent learner insurance!

I completed my learners insurance today with a lovely woman on the phone assisting me, (sorry I can't remember her name but she was so helpful!). I had some trouble sorting learners insurance since having to retake my theory and practical test, but this was discussion was so helpful and put my mind at ease. I was discussed through the insurance policy, the costs and how this would affect myself. I was also given resources to help me prepare for my driving test in two weeks that I have never received from another company! It was a very short waiting time tome put through an advisor and all my questions were answered clearly with advice given. I would strongly recommend Collingwood to any learner driver in the future for its excellent customer service and reasonable prices! Reviewed on: 28th July 2025

Reply from Collingwood Hi Emma, Thank you very much for your review. We really appreciate the time you’ve taken to share your experience of our products and services and we’re delighted it was all positive. Thank you for using Collingwood Learner Driver Insurance, and if there is anything we can help with in the future, please let us know. Kind Regards The Collingwood Team Response date: 30th July 2025

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Collingwood: Car insurance reviews

33900% increase in 5 star reviews

200% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Collingwood: Car insurance now

Collingwood Car insurance reviews (3270)

Great experience.

I phoned today to get learner driver insurance for m...

Excellent Support and Clear Guidance from Sarah

Always lovely people on the phone very friendly

Excellent friendly and professional service.

Best customer service I’ve had with car insurance

my experience was good thanks for your service

Excellent call manager.

Fabulous experience, really helpful over the phone...

Excellent learner insurance!

Review Collingwood: Car insurance now

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