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Collingwood: Car insurance reviews

Name: Car insurance
Rating: 4.9 (3570 reviews)

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4.90

Based on 3,570 reviews, last reviewed 7th Jan 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

4

Excellent Good, no issues, insurance was cheap and various guidelines to help . Reviewed on: 17th October 2025

Latest lowest rating:

1

Thieves. Brought learners car insurance for daughter. Had to cancel as car went brought was faulty and sent back to the garage. Cancelled insurance within 6 da... Read more Reviewed on: 7th January 2026

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About this product

Collingwood provide insurance for learner drivers, taxi drivers and couriers.

New driver cover is only available to existing Collingwood learner driver customers after passing the practical driving test. Taxi insurance can be for annual or short-term cover and courier insurance cover is for food and parcel delivery drivers.

Collingwood’s car insurance reviews help you find out what it’s like to be a customer. If you’ve used Collingwood before, you can also leave a review and share your experience.

Collingwood Car insurance reviews (3570)

Review of the Collingwood, Car insurance:

The call handler was polite, informative and profess...

The call handler was polite, informative and professional Reviewed on: 23rd September 2024

I have always found the customer service team to be...

I have always found the customer service team to be helpful and very knowledgeable. Nothing is too much trouble and issues resolved straight away. Reviewed on: 5th September 2025

Reply from Collingwood Hi Helen, Thanks for the 5* review. We’re always delighted to hear when our customers have had a great experience with us! If you need anything in the future, or have any questions that we can answer, please don’t hesitate to reach out and one of the team will be on hand to help. Have a great day! The Collingwood Team Response date: 9th September 2025

Collingwood’s telephone operator (Michelle) was extr...

Collingwood’s telephone operator (Michelle) was extremely helpful. Happy to explain technical details as and when so they were more understandable!! I didn’t feel rushed but more informed as the conversation progressed. The process of choosing car insurance can be stressful with all the terms and conditions usually but this time things were explained when needed. You felt you were talking to a real person!! Reviewed on: 4th September 2025

Reply from Collingwood Hi Susan, Thank you so much for your kind words! We’re delighted to hear that Michelle was able to assist you in a polite and efficient manner. Your appreciation means a lot to us and we’re always here if you need any further help or have more questions in the future. Have a great day! The Collingwood Team Response date: 9th September 2025

Struggled with a website glitch and couldn’t get int...

Struggled with a website glitch and couldn’t get into my account but the costumer service was very helpful and sorted it out for me. Reviewed on: 4th September 2025

Reply from Collingwood Hi Scarlett, Thank you so much for your feedback and we're sorry to hear that you struggled with the website. We'll certainly look into this. We are also delighted to hear that you found the team helpful and efficient, and if there is anything more we can help with in the future, please do not hesitate to get in touch. Kind Regards The Collingwood Team Response date: 9th September 2025

Very good sevice and VFM...

Very simple to set up the policy and good value for money. Good range of options on the policy term/periods - short and longer. The App and learner tools were very useful, in particular the Theory test practice question. Really good additional information on practical side too Reviewed on: 4th September 2025

Reply from Collingwood Hi Mike, Thanks for the great review! We’re always delighted to hear when our customers have had a positive experience with us and have taken the time to share your thoughts with us. We're also delighted to hear that you found the free app useful. If we can help with anything in the future, we are always here on hand to help with any queries or questions you have. Have a great day. The Collingwood Team Response date: 9th September 2025

Lez was amazing and very helpful

Lez was amazing and very helpful Reviewed on: 4th September 2025

Reply from Collingwood Hi Mollie, Thank you so much for your kind words! We’re delighted to hear that Lez was able to make the process smooth and straightforward for you. If you ever need anything else or have any questions in the future, please don’t hesitate to get in touch.. Safe Driving The Collingwood Team Response date: 9th September 2025

Carol was so sweet and helpful very good experience...

Carol was so sweet and helpful very good experience with this insurance and would recommend Reviewed on: 4th September 2025

Reply from Collingwood Hi Arwen, Thanks for the 5* review. We’re always delighted to hear when our customers have had a great experience with us! We'll be sure to pass your lovely comments over to Carol. If you need anything in the future, or have any questions that we can answer, please don’t hesitate to reach out and one of the team will be on hand to help. Have a great day! The Collingwood Team Response date: 9th September 2025

Just great

Lovely people; quick and easy; great price Reviewed on: 4th September 2025

Reply from Collingwood Hi Torisheju, Thank you so much for your kind words! We’re delighted to hear you had a positive experience and appreciate your feedback. Have a Great Day The Collingwood Team Response date: 9th September 2025

I found Collingwood to be the best insurance to purc...

I found Collingwood to be the best insurance to purchase learner driver cover for my son. What I liked was the easy online quote and being able to talk to a human to ask any questions. Meghan was fantastic, answered very quickly and solved any queries I had, thank you. Reviewed on: 4th September 2025

Reply from Collingwood Hi Emily, Thank you so much for the 5* review and for taking the time to share your experience. We’re delighted to hear that Megan exceeded your expectations in the service you received and that she made a positive impact on you. Providing excellent customer service is truly important to us, and your feedback helps motivate us to stay on track and strive for the best. If you ever need further assistance, please don’t hesitate to reach out. Thanks again for choosing Collingwood. The Collingwood Team Response date: 9th September 2025

Fantastic customer service.

Fantastic customer service. Explained well and relatively quick process Reviewed on: 4th September 2025

Reply from Collingwood Hi Alex, Thank you so much for your kind words! We’re delighted to hear you had a positive experience and appreciate your feedback. Have a Great Day The Collingwood Team Response date: 9th September 2025

Carol provided a excellent service

Carol provided a excellent service Reviewed on: 3rd September 2025

Reply from Collingwood Hi Matthew, Thank you so much for the great review and we're delighted to hear that Carol was such a help to you. We'll be sure to pass your lovely comments over to her. If we can help with anything in the future, please let us know. Kind Regards The Collingwood Team Response date: 4th September 2025

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