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Collingwood: Car insurance reviews

Name: Car insurance
Rating: 4.9 (3570 reviews)

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4.89

Based on 3,570 reviews, last reviewed 7th Jan 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

4

Excellent Good, no issues, insurance was cheap and various guidelines to help . Reviewed on: 17th October 2025

Latest lowest rating:

1

Thieves. Brought learners car insurance for daughter. Had to cancel as car went brought was faulty and sent back to the garage. Cancelled insurance within 6 da... Read more Reviewed on: 7th January 2026

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About this product

Collingwood provide insurance for learner drivers, taxi drivers and couriers.

New driver cover is only available to existing Collingwood learner driver customers after passing the practical driving test. Taxi insurance can be for annual or short-term cover and courier insurance cover is for food and parcel delivery drivers.

Collingwood’s car insurance reviews help you find out what it’s like to be a customer. If you’ve used Collingwood before, you can also leave a review and share your experience.

Collingwood Car insurance reviews (3570)

Review of the Collingwood, Car insurance:

The call handler was polite, informative and profess...

The call handler was polite, informative and professional Reviewed on: 23rd September 2024

Insurance with a personal touch. Excellent 5 star!

I have been with Collingwood for over a year and have always had a great experience any time I deal with the office. I speak to them on a weekly basis and usually speak to Lisa or Sarah and both are excellent and very helpful. It is very much appreciated when they recognise you and you get a more personal service. Reviewed on: 8th August 2025

Reply from Collingwood Hi Colin, First and foremost, we want to express our sincere gratitude for your engagement with our product and services and for offering your perspective. Our team are committed to listening closely to our customer community and a reminder that our customers’ voice is central to everything we do. We're delighted to hear you speak so highly of Lisa and Sarah and we will certainly pass your lovely comments over to them. Where we can help in the future, please reach out and we will certainly do all we can to answer any queries you may have. Safe Driving. The Collingwood Team Response date: 13th August 2025

Easy to talk to staff.

Easy to talk to staff. No trying to sell you anything. Straight forward Reviewed on: 8th August 2025

Reply from Collingwood Hi Michael, Thank you so much for your kind words! We’re delighted to hear you had a positive experience and appreciate your feedback. Have a Great Day The Collingwood Team Response date: 13th August 2025

Fantastic quality of service

Fantastic quality of service at very competitive prices. The ease of setting up the policy was great. The advisor explained everything through the entire call and had great knowledge of service provision. Reviewed on: 8th August 2025

Reply from Collingwood Hi Catherine, Thanks for the 5* review. We’re always delighted to hear when our customers have had a great experience with us! If you need anything in the future, or have any questions that we can answer, please don’t hesitate to reach out and one of the team will be on hand to help. Have a great day! The Collingwood Team Response date: 13th August 2025

The best customer service and respectful communicati...

The best customer service and respectful communication skills. Reviewed on: 8th August 2025

Reply from Collingwood Hi Ruweydo, Thank you so much for your lovely review and for sharing your positive experience with Collingwood. Our team works had to create a great experience for all our customers and your kind words have inspired us to continue to offer the best service possible. We look forward to helping you in the future with any support you may need and wish you well in your endeavours to becoming a full licence holder. Kind Regards The Collingwood Team Response date: 13th August 2025

Excellent Customer Service Always

Excellent Customer Service with nothing too much trouble & clear explanations Reviewed on: 7th August 2025

Reply from Collingwood Hi Sharon, Thanks for your lovely review. We're always delighted to hear when our customers have had a great experience with us. If we can help with anything in the future, please do not hesitate to get in touch. Kind Regards The Collingwood Team Response date: 8th August 2025

Good insurance company, all customers work hard

Good insurance company, all customers work hard Reviewed on: 7th August 2025

Reply from Collingwood Hi Mahmoud, Thank you very much for your lovely review and recognising the effort that our team put in to keeping you moving. If we can help with anything in the future, please do not hesitate to get in touch. Kind Regards The Collingwood Team Response date: 8th August 2025

Good customer service and good price

Good customer service and good price Reviewed on: 7th August 2025

Reply from Collingwood Hi Solomon, Thank you for your 5 * review, and delighted to hear that your happy with the service and the price. If we can help with anything in the future, please do not hesitate to get in touch. Kind Regards The Collingwood Team Response date: 8th August 2025

Great customer support, never had a single problem

Great customer support, never had a single problem with them. Clear and effective communication all around. Any issues they have immediately sorted it out within 10 minutes of calling. Reviewed on: 7th August 2025

Reply from Collingwood Hi Dave, Thanks so much for the lovely review. We're always delighted to hear when our customers have had a great experience with us. If we can help with anything in the future, please do not hesitate to get in touch. Kind Regards The Collingwood Team Response date: 8th August 2025

Very Helpful

For the past 6 years I have been with Collingwood by having a weekly insurance everyone that picks up the phone is very nice Reviewed on: 7th August 2025

Reply from Collingwood Hi Job, Thanks for the 5* review and delighted to hear that you have been a valued customer for 6 years! Of course, if we can help with anything at all, please let us know and we look forward to providing you with cover for the next 6 years! Kind Regards The Collingwood Team Response date: 8th August 2025

I accidentally forgot to move money into the right a...

I accidentally forgot to move money into the right account that I pay for my insurance on so I called the listed number and Hollie was very helpful and sorted my problem immediately and had the issue resolved very quickly Reviewed on: 7th August 2025

Reply from Collingwood Hi Rocco, Thanks so much for the lovely review and delighted to hear that Hollie was such a help to you on this occasion. We'll be sure to pass your lovely comments over to her. If there is anything more we can help with, please don't hesitate to get in touch. Kind Regards The Collingwood Team Response date: 8th August 2025

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