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Countingup: Business Account reviews

4.86
Based on 3,202 reviews, last reviewed 1st Mar 2026
48500% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Thanks for providing such a wonderful service Thanks for providing such a wonderful service Reviewed on: 1st March 2026
Harry b's avatar
Harry b

Latest lowest rating:

1

Very bad experience I can’t wait to move to another... Very bad experience I can’t wait to move to another bank you charge me for bank transfer from my clients that are like from bank to bank you don’t giv... Read more Reviewed on: 13th February 2026
Nicos N's avatar
Nicos N

About this product

Countingup offer an all-in-one business current account with built-in accounting and tax tools.

With Countingup’s business account, you can accept payments as soon as your account is open. You can also use the app to create and send unlimited professional invoices for free, and receive alerts when you’ve been paid.

Countingup business account reviews help you find out what it’s really like to be a customer. If you’ve used Countingup before, you can also leave a review and share your experience.

Countingup Business Account reviews (3202)

Review of the Countingup, Business Account:

I have been paid for my first month work and transfe...

1
I have been paid for my first month work and transferred fund to my own current bank they suspended the payment and asked me questions that no bank ever asked taking 24 hours to repond emails and chat every time they asking something else and takes another day! What an embarrassment and shame if I didn’t get letter from post would have never opened with them absolutely joke account on hold still and can’t transfer my money . Reviewed on: 1st October 2024
Reply from Countingup Hi Azem, Thank you for taking the time to share your experience. We know it’s far from ideal when things like this happen. The suspension you’ve mentioned is usually due to internal processes that we have in place to comply with regulatory requirements. While these checks may sometimes seem abrupt, they’re needed to keep all our customers safe. Delays or interruptions with payments can be frustrating but we’re here to help and make sure this is resolved quickly. Please contact us by messaging us in-app or by emailing [email protected] so we can take a closer look at your case and pass it on to the appropriate team. Speak soon. Response date: 24th October 2024
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Countingup

It’s been a pleasure using this bank

5
It’s been a pleasure using this bank Reviewed on: 21st January 2026

Customer service always excellent.

5
Customer service always excellent. Only reason I didn’t give it ten stars is due to the lack of acceptance as it looks to payees as a prepaid card. I do know, however, this isn’t really a CU issue. I love the fact it does your book keeping for you and saves your tax as you go meaning you have to do very little yourself. As a small business this is incredibly helpful. Reviewed on: 21st January 2026

GREAT COMPANY

5
GREAT COMPANY , IM VERY HAPPY WITH MY BUSINESS ACCOUNT Reviewed on: 21st January 2026

Seamless and extremely valuable

5
Since joining 2 years ago my experience has been seamless. I find the tax pot so helpful and have just found it so easy to use and share with my accountant Reviewed on: 21st January 2026

Easy to use and highly recommend

5
Easy to use and highly recommend Reviewed on: 21st January 2026

Counting up have great customer service and offer so...

5
Counting up have great customer service and offer so much more than standard banking. Great for a new business. Reviewed on: 21st January 2026

The best

5
Easy to transfer and always good for me. Reviewed on: 21st January 2026

Very safe and secure to use good customer service fr...

5
Very safe and secure to use good customer service friendly and professional I’ll definitely recommend Countinup to friends Reviewed on: 21st January 2026

Awsome customer service, and when making payments it...

5
Awsome customer service, and when making payments its super easy. Reviewed on: 21st January 2026

One and only choice for business banking

5
Counting up is a brilliant company to bank with for my small business,if I could recommend someone to their banking business I would,never had a problem always been smooth with every transaction.No complaints here 10/10. Reviewed on: 21st January 2026