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Countingup: Business Account reviews

Name: Business Account
Rating: 4.86 (2376 reviews)

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4.84

Based on 2,376 reviews, last reviewed 18th Feb 2025

9300% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Ease of banking with immediate credits and debits ma... Ease of banking with immediate credits and debits make it easy for day to day business banking Reviewed on: 18th February 2025

Latest lowest rating:

2

I was happy with counting up until we got scammed ju... I was happy with counting up until we got scammed just before Christmas 2024,it took far to long to reinstall the acct and still do not have a new Bus... Read more Reviewed on: 17th February 2025

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About this product

Countingup Business Account reviews (2376)

Review of the Countingup, Business Account:

Simply Efficient

It was easy to open the CountingUp account and it is simply to use day in day out. Reviewed on: 27th September 2023

Reply from Countingup Hi Martin Thank you for leaving us such a lovely review. We hope that you are still enjoying all of the features that Countingup have to offer and cannot wait for you to see what we have in store for you next!!! If you ever need us, please drop us an in-app secure message and we will be with you as quickly as possible Response date: 17th September 2024

Costs names

Some descriptions of how to classify the costs (naming them) were not very clear, overall service improved last 2 years Reviewed on: 6th February 2025

Reply from Countingup Hi there Mattie, Thanks for taking the time to share your experience. We really appreciate your feedback. If you’d like to discuss this further, you can message us in-app or email [email protected]. We recommend using in-app message as it’s a safer way to communicate. Please note that this isn’t a live chat service and we’re available 9am - 5pm, Monday - Friday. I have also included a link below to our support article outlining a list of suggested categories for payments. If there's any further categories you feel would be beneficial, please do not hesitate to let us know https://support.countingup.com/hc/en-us/articles/360005864878-Categories-for-limited-companies Response date: 7th February 2025

Excellent on line bank.

Excellent on line bank. App is clear and concise and very easy to navigate. Reviewed on: 5th February 2025

Reply from Countingup Hi Kathy, thank you for sharing your experience. We’re so happy that you’re enjoying your new business current account so far. We have lots planned so keep an eye on your inbox and our social media pages for updates. Got a question? Message us in the app and we’ll get back to you soon. Have a lovely day! Response date: 5th February 2025

Great online bank

Excellent online bank , easy app and excellent customer support ! To be perfect they should offer overdraft and international transactions. I am been customer for nearly 5 years and never had an issue. Reviewed on: 4th February 2025

Reply from Countingup Hi Thiago, Your 5-star review made our day, thank you! Your feedback has also been passed on to the relevant team. If you ever need any help, please don’t hesitate to drop us a message in-app and we’ll get back to you as soon as we can. Speak soon Response date: 5th February 2025

very good app

It has been very good with counting up, very straight forward app Reviewed on: 4th February 2025

Reply from Countingup Hello Luke, Thanks for sharing your experience! We really do have the best customers. If you need us at any time, please send us a message in the app and we will get back to you as soon as possible. Response date: 5th February 2025

Counting up has been great

Counting up has been great ever since i started my business in 2019. It app is very easy to use and has helped greatly in the smooth running of my business with my accounting Reviewed on: 3rd February 2025

Reply from Countingup Wow David, 6 years of being with us. You've certainly made our whole week. We’re on a mission to make our app the best it can be for small business owners like you. If you have any suggestions or other thoughts, you can let us know by sending us a message in the app. Have a lovely week! Response date: 5th February 2025

Brilliant to bank with you makes running my business...

Brilliant to bank with you makes running my business very easy works out tax estimates splits money spent into categories. Amazing bank. Reviewed on: 3rd February 2025

Reply from Countingup Hi Jason, thank you for leaving us a 5 star review. We love that you love our features. Our main goal is to make it easier to run a business so we’re happy to see our app is doing just that! Want to suggest a new feature? Drop us a message in the app and we’ll let the team know. Response date: 5th February 2025

The Land of Eagles

I use Countingup on daily bases especially for invoices and is honestly a lifesaver. Reviewed on: 3rd February 2025

Reply from Countingup Hi Klajdi, thanks for taking the time to leave us a lovely review. We’re on our way to making business finances simple with our easy to use app - we’re glad to hear you agree! Enjoy the rest of your week. Response date: 5th February 2025

Monthly charges are high comparing other banks

Monthly charges are high comparing other banks Reviewed on: 3rd February 2025

Reply from Countingup Hello SS Deri, Thank you for your feedback. We understand that pricing is an important factor, and we strive to offer value through our services. Our fees help support features tailored for businesses, but we appreciate your perspective and will share it with our team for review. Let us know if there's anything we can do to support you further! Response date: 5th February 2025

A great app.

A great app. So easy to use, helping me run my small business smoothly. Reviewed on: 3rd February 2025

Reply from Countingup Hello Mary, Thank you for your lovely review. We’re on a mission to make our app the best it can be for small business owners like you. If you have any suggestions or other thoughts, you can let us know by sending us a message in the app. Have a lovely rest of week Response date: 5th February 2025

Hi there , first time ,I was very happy with you , s...

Hi there , first time ,I was very happy with you , second , not very happy because some one stolen my phone and , the card was in the cover of the phone. I wrote you a email to stop and block my card , and send me a new card , but you ignored me . After one year, I discovered do a big mistake, transferred form my business account to my credit card, all the time money for but cleaning products, all my expenses, and my account tell me I have to pay 3500£ tax , because I don’t buy the things with your card . I emailed you again, and after few days I received a new card at home . Now , finally is everything ok Reviewed on: 3rd February 2025

Reply from Countingup Hello Catalin, thanks for sharing your experience! We really do have the best customers. If you need us at any time, please send us a message in the app and we will get back to you as soon as possible. Response date: 5th February 2025

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