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Coventry Building Society: Savings reviews

4.31
Based on 108 reviews, last reviewed 4th Sep 2024
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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64%
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18%
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2%
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3%
See only 1 star reviews
13%

Latest highest rating:

5

A good account for small savers Opening an account online was a quick and easy experience. The interest rate is excellent and the added bonus of a monthly prize draw mad it even more... Read more Reviewed on: 4th September 2024
Tom Barry's avatar
Tom Barry

Latest lowest rating:

1

Coventry building society used a forged mortgage. Coventry building society used a forged mortgage to seize an oaps home. The court case caused him to stop eating and taking his medications. He died d... Read more Reviewed on: 19th July 2024
Carl M's avatar
Carl M

About this product

Coventry Building Society savings reviews can help you to find out more about life at Coventry Building Society. How easy is it to contact Coventry Building Society? And how friendly are they? Our Coventry Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Coventry Building Society Savings reviews (108)

Review of the Coventry Building Society, Savings:

Not The Leading, But The Best For Us

5
I opened a regular savings account with Cov BS a year ago. This was quick and easy to request online. Forms arrived soon after in the post, which required signatures. I returned these in a pre-paid envelope, and my account was opened in just over a week. Internet banking/log in is scure, and I receive regular emails inviting me to view our statement online. I have telephoned once, and visited in-branch once for unrelated reasons - the customer service I received in both instances was quick, professional and friendly. Email communication is regular, clear, and concise. I also regularly participate in a Coventry BS panel along with other account holders and also Cov BS staff members to discuss all aspects of banking with Cov BS, to participate in polls, and to answer questions (sometimes with the chance of winning a reward). Since opening my regular savings account the interest rate has risen several times in line with the base rate, and this is always acted upon promptly. I have since opened an easy access account. I like the set up of the society and its internet banking, which is easy to navigate, and easy to set up payments to. I feel my money is safe - there are no shareholders to satisfy! On that basis, I have no reason to consider changing to another bank or building society. Reviewed on: 10th March 2023

Simple products with good interest rates

5
For both the isa and saving accounts, CBS have promptly raised interest rates to reflect changes to base rate. Some of the best rates out there, especially on the limited access accounts that still allow for 6 withdrawals a year within penalty. Reviewed on: 28th February 2023

Coventry building society

5
Always helpful and efficient .Help given to maximise savings.Good company Reviewed on: 23rd February 2023

Treat Existing Customers Fairly

4
Good savings interest rates especially for existing customers. They do send too many letters. Reviewed on: 23rd February 2023

Great for savings

5
Have been using the regular savings account for the last few years - the best one I could find always! Reviewed on: 18th February 2023

Excellent

5
Been with CBS for 40 years. As smart money goes, I have always felt safe and secure with them. Online or in ranch, helpful to a person. Reviewed on: 9th February 2023

Competitive savings rates and members not shareholders profit.

5
I've moved nearly all my savings to Coventry and they continue to offer competitive interest rates and I would prefer to bse a building society member than make money for a bank. Reviewed on: 3rd February 2023

Always first to look to increase savings rates

5
Market leading rates and quick to respond to BoE rate increases for savers Reviewed on: 2nd February 2023

Great ISA rates and good service

5
This ISA had great interest rates, was easy to open and customer service is very good. Reviewed on: 1st February 2023

Awesome service and savings rate

5
Easy to switch accounts, generous rates Reviewed on: 18th January 2023

Terrible banking service

1
Ten years of banking with this society counts for nothing. I was locked out of my online savings account and when I tried to reset my password I was told by their system that they had no record of my account. This account held my life savings. I spent 1hr 10mins in their telephone system before someone spoke to me. I went though telephone security only to be told I could not transfer my money into the current account I had used with them for those ten years. I had to make a two hour round trip to try and transfer my money, spent another 30mins waiting to talk to a manager. I did not succeed. I left the branch still not knowing if my money would be transferred. Still locked out of my account I tried to ring again and was told by the recording I was 102nd in the queue! This has caused me so much stress over a two day period, they should be shut down and not allowed to operate until their systems are fit for purpose. Reviewed on: 28th October 2022

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