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Cycleplan: Bicycle insurance reviews

Name: Bicycle insurance
Rating: 4.83 (4469 reviews)

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4.83

Based on 4,469 reviews, last reviewed 15th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

86%

12%

Latest highest rating:

5

Very easy to deal with. Thankfully not had to make a claim as yet, but if they are as efficient in dealing with claims as they have been so far then I have every confidence t... Read more Reviewed on: 15th October 2025

Latest lowest rating:

1

V poor customer care Strung me along over several emails and a phone conversation before telling me that I could not claim for a damaged bike computer, after being with th... Read more Reviewed on: 25th September 2025

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About this product

With Cycleplan bicycle insurance you can protect all your bikes on one policy.

Cycleplan offer for all kinds of bikes including electric, mountain, BMX, hybrid, folding and commuter models. You can get cover to protect you from theft, accidental damage, public liability and personal accident.

Cycleplan bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Cycleplan before, you can also leave a review and share your experience.

Cycleplan Bicycle insurance reviews (4469)

Review of the Cycleplan, Bicycle insurance:

Great service. There if I need it

Very straight forward. Clear instructions. Customer service available if ever needed. Reviewed on: 20th September 2022

True Cover

Get exactly what you pay for. No if's or but's no quibble quotes. Perfect for all cyclists needs and ebikers need insurance Reviewed on: 5th July 2019

Best Cycle insurance service

Easy and straightforward, great customer service and fantastic service. Reviewed on: 5th July 2019

Outstanding

Easy, quick, sorted my insurance so simply. Outstanding value. Reviewed on: 5th July 2019

Excellent service and quick to pay out for a genuine claim.

Had to make a claim for £500 and it was agreed and paid within days. Perfect. Reviewed on: 5th July 2019

Easy, competitive prices and helpful staff

The staff were incredibly easy to engage with and they were very helpful. The process of adding additional bikes to the policy part way through the policy was easily done by the team. Reviewed on: 5th July 2019

Very polite and helpful staff, great job

I have had a insurance claim and it was done easily and painless. Also because this insurance company is awesome, I recommended friends and they have now joined!!! Reviewed on: 5th July 2019

Been with cycleplan for a while

Been with cycleplan for a while now and I can’t fault them I haven’t had to put a claim anything as yet but they’ve always been great and rung me back if they have needed info one thing I do have a gripe with is that if you take a bike off your policy you don’t get the money back for the period of what was left Reviewed on: 5th July 2019

Simple straightforward value

Website was quite clear, options easy to select, since then communication for a further policy enquiry was answered quickly. Reviewed on: 5th July 2019

Highly Recommend

Cylcle plan is an easy use policy to set up for your pedal cycle whether it be road to off road. The cover is easy to set up and gives you full peace of mind covering you from theft, damage to liability and like any insurance you can choose your start date. Cycleplan Insurance is one of the best out there and highly recommend.. Reviewed on: 5th July 2019

Simple and quick

They are great and the price isn’t going to make you struggle also lots of optional extras that come in handy Reviewed on: 5th July 2019

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