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Cycleplan: Bicycle insurance reviews

Name: Bicycle insurance
Rating: 4.83 (4469 reviews)

View other Cycleplan products

4.83

Based on 4,469 reviews, last reviewed 15th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

86%

12%

Latest highest rating:

5

Very easy to deal with. Thankfully not had to make a claim as yet, but if they are as efficient in dealing with claims as they have been so far then I have every confidence t... Read more Reviewed on: 15th October 2025

Latest lowest rating:

1

V poor customer care Strung me along over several emails and a phone conversation before telling me that I could not claim for a damaged bike computer, after being with th... Read more Reviewed on: 25th September 2025

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About this product

With Cycleplan bicycle insurance you can protect all your bikes on one policy.

Cycleplan offer for all kinds of bikes including electric, mountain, BMX, hybrid, folding and commuter models. You can get cover to protect you from theft, accidental damage, public liability and personal accident.

Cycleplan bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Cycleplan before, you can also leave a review and share your experience.

Cycleplan Bicycle insurance reviews (4469)

Review of the Cycleplan, Bicycle insurance:

Great service. There if I need it

Very straight forward. Clear instructions. Customer service available if ever needed. Reviewed on: 20th September 2022

Watch out for the fine print

My bike was left overnight in front of my house, chained with two massive locks. Thieves unscrewed and stole some components, totalling £400 damage but cycleplan refused to cover this claim in the first call. I was advised that I have to store my bike inside my flat(!) to be covered for theft according to the t&c, if it's chained on the premises of the property it's not covered. What a joke for a specialised bike insurance. My home insurance convered the claim instead with no fuss. Will definitely not renew my policy. Reviewed on: 23rd August 2017

Simple and effocient

We were so relieved to find Cycleplan after searching through endless disappointing insurance companies. Great cover and great value Reviewed on: 23rd August 2017

Great

No worrys just ride and enjoy it Reviewed on: 23rd August 2017

Very happy

It's amazing plus that you are veri satisfied about the cover instead Reviewed on: 23rd August 2017

Good all round protection

Good price and good coverage. I bought a folding bike in london last year and this has been my insurer of choice. Reviewed on: 23rd August 2017

Bike insurance

Insuring my 2 bikes with Cycleplan is easy and cost effective with a saving because of second bike. Easily understood policy and renewal process. Reviewed on: 23rd August 2017

Fit for purpose

Policy covers what I need, but have thankfully yet to make a claim Reviewed on: 23rd August 2017

Great Company - Great Policy

Simple straightforward policy matching expectations and easy to sign up. Great value and customer service at renewal Reviewed on: 23rd August 2017

Good

Good service. Thumbs up. Would use again Reviewed on: 23rd August 2017

Sorted me a new bike in 2 weeks

My bike was stolen and within 2 weeks of reporting it to the police I had been sorted with a new bike after conversations with some very helpful people from cycleplan. Reviewed on: 23rd August 2017

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