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Darlington Building Society: Savings reviews

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4.90
Based on 12,464 reviews, last reviewed 9th May 2026
58% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

Tubwell Row branch review

5
Good customer service, and helpful and friendly Reviewed on: 3rd January 2017
Joy Simpson's avatar
Joy Simpson

Tubwell Row branch review

4
Small(ish) business. Friendly, easy access. Had problems in past getting money transferred from my account from banks etc. Reviewed on: 21st December 2016
D Hogg's avatar
D Hogg

Yarm branch review

5
Open on Saturday and convinient. Just have pension paid in and withdraw as needed Reviewed on: 20th December 2016
Della's avatar
Della

Yarm branch review

5
Standing orders would be helpful. Everything else is ok Reviewed on: 20th December 2016
Mr. Stewart's avatar
Mr. Stewart

Yarm branch review

5
Interest rates could be better. Like coming in as staff are pleasant and friendly. Local BS. Money feels safe Reviewed on: 20th December 2016
Ann's avatar
Ann

Stockton branch review

5
Brilliant staff - always sit and chat Reviewed on: 20th December 2016
Pamela's avatar
Pamela

Stockton branch review

5
All staff are pleasant, but particular praise for previous manager (Dawn) who went to visit my husband in hospital when he was ill (now dead) Reviewed on: 20th December 2016
Kathleen M's avatar
Kathleen M

Stockton branch review

5
Everyone is friendly, easy atmosphere. Reviewed on: 20th December 2016
J Turnbull's avatar
J Turnbull

Stockton branch review

4
Dead easy and like being able to drop in. Staff always polite. Don't do direct debits Reviewed on: 20th December 2016
Mr. Bradshaw's avatar
Mr. Bradshaw

Stockton branch review

3
Customer service is fantastic. Internet banking is non existant so have to travel in from Hartlepool - sometimes a couple of times a week Reviewed on: 20th December 2016
Susan's avatar
Susan

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