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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,414 reviews, last reviewed 13th Mar 2026
63% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

All the information was explained to me & all questi... All the information was explained to me & all questions answered in a nice clear way. Reviewed on: 13th March 2026
Michael T's avatar
Michael T

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12414)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
Sooofee's avatar
Sooofee

In branch service review

5
Always very helpful. Very satisfied. Reviewed on: 15th May 2025

In branch service review

5
Not as convenient since closing Cockerton branch I still bank here but its not as easy. My granddaughter would of banked here if wasn't for Cockerton closing. Reviewed on: 15th May 2025

In branch service review

5
Good communication. Treated very well, everything explained clearly. Reviewed on: 15th May 2025

In branch service review

5
Excellent, everything explained fully, No room for improvement. Reviewed on: 14th May 2025

In branch service review

4
If money could be withdrawn to bank acc instead of in cash only - I don't like walking around with large amounts of cash. Reviewed on: 14th May 2025

In branch service review

5
I am very satisfied with the service provided thank you. Reviewed on: 14th May 2025

In branch service review

5
Brilliant service , given clear information, very good customer service. Reviewed on: 14th May 2025

In branch service review

5
Very helpful was Tom. Great knowledge about documents, very welcoming. Love having a branch in the town where I live and also face to face service. Not many banks / building societies offer this. Reviewed on: 14th May 2025

In branch service review

5
Very friendly staff always cheerful ready to help. Queues often have to wait - only one person serving. Reviewed on: 14th May 2025

In branch service review

5
Excellent we were given all the information to face up to what for us is a difficult subject. Thank you Megan. Reviewed on: 14th May 2025

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