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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.87
Based on 12,497 reviews, last reviewed 9th Jul 2026
78% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Polite, knowledgable, friendly staff I was greeted politely on arriving, was given a drink. The appointment was advised to be 30 minutes but only took 15 minutes. Despite my account matur... Read more Reviewed on: 9th July 2026
Anne C's avatar
Anne C

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel
Visit provider site Read all reviews Write a review

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12498)

In branch service review

4
Fern was really helpful, amazing service, only downside is no appointment for over 2 weeks. Reviewed on: 1st March 2025

In branch service review

5
Very friendly and made experience super easy and manageable/dtraightforward. Nice to talk to a human. Reviewed on: 1st March 2025

Friendly staff and efficient customer service

5
We were very pleased with the excellent customer service we received this week. The lady we spoke to was very polite and ensured that we understood the advice she gave us. Thank you for the friendly and efficient help. Reviewed on: 1st March 2025
Wendy's avatar
Wendy

In branch service review

5
Excellent service. Friendly, helpful staff. Convenient. Reviewed on: 28th February 2025

In branch service review

5
Been with this Society for years. Highly satisfied!!. Reviewed on: 28th February 2025

In branch service review

5
Very friendly staff, very knowledgeable and took the time to explain everything. Reviewed on: 28th February 2025

In branch service review

5
Explained very well so was understood. Very nice young lady. Reviewed on: 28th February 2025

In branch service review

5
Friendly and professional staff. Reviewed on: 28th February 2025

In branch service review

5
It's simple. Like old-school, you walk into a branch, put money in or take money out and talk to real people. It's personalised and it's in a book so you have it in your hand. All good. Reviewed on: 28th February 2025

In branch service review

5
Staff always helpful, friendly and knowledgeable about products.. Reviewed on: 28th February 2025

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