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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.87
Based on 12,498 reviews, last reviewed 9th Jul 2026
77% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent staff service still going strong Suzanne was very helpful and clearly explained to me everything I needed to know and made sure that I understood before committing to anything and I d... Read more Reviewed on: 9th July 2026
H P's avatar
H P

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12498)

In branch service review

5
I love always being able to speak to someone. Reviewed on: 25th February 2025

In branch service review

5
Tom was very helpful and explained everything clearly. Reviewed on: 25th February 2025

In branch service review

5
Always pleasant staff and helpful. Reviewed on: 25th February 2025

In branch service review

5
Accessible and real people. Passbooks available!. Reviewed on: 25th February 2025

In branch service review

5
Very easy to deal with regarding banking money. Staff were very helpful. Reviewed on: 25th February 2025

In branch service review

5
Could be seen immediately! Explained everything and they were very friendly!. Reviewed on: 25th February 2025

In branch service review

5
It was so refreshing to phone an organisation and immediately be able to talk to someone trained to help. No long queues. No webchat bots. A real person who was friendly and professional. I feel that Victoria exceeded my expectations and provided great service. Reviewed on: 25th February 2025

In branch service review

5
Had to wait 10 minutes in a queue for an appointment. I like the face-to-face appointments though. Reviewed on: 25th February 2025

In branch service review

5
Excellent service and attitude by staff. Reviewed on: 25th February 2025

In branch service review

5
Staff are excellent, very polite, no complaints. Reviewed on: 25th February 2025

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