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Darlington Building Society: Savings reviews

4.90
Based on 12,464 reviews, last reviewed 9th May 2026
60% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

5
Efficient friendly service and local. Reviewed on: 24th February 2025

In branch service review

3
I find the opening times very restrictive and very disappointing. They are not customer friendly or focussed - when can you come in if you work?. Reviewed on: 24th February 2025

In branch service review

5
Local branch in Yarm for me. Please stay open. Reviewed on: 24th February 2025

In branch service review

5
Excellent, fast, caring customer service. Reviewed on: 24th February 2025

In branch service review

5
Excellent knowledge and friendly, efficient service. High street presence is fab!!. Reviewed on: 24th February 2025

In branch service review

5
Excellent service, staff always knowledgeable and pleasant. Internet accounting needed. Reviewed on: 24th February 2025

In branch service review

5
Great staff. Wish you were open on Saturday. Reviewed on: 24th February 2025

In branch service review

5
Very happy with Darlington Building Society. Reviewed on: 24th February 2025

In branch service review

5
Need better heating control in the interview room!. Reviewed on: 24th February 2025

In branch service review

5
Good care for customers, helped find the right account for me. Reviewed on: 24th February 2025

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