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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,464 reviews, last reviewed 9th May 2026
60% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

5
Been with you a long time and always find them helpful, kind and considerate. Reviewed on: 21st February 2025

In branch service review

4
Local branch for access is good, but need better opening times. Reviewed on: 21st February 2025

In branch service review

5
Very good service. But to discuss issues you need to book an appointment, cannot do it adhoc. Reviewed on: 21st February 2025

In branch service review

5
Friendly efficient service and polite staff. Reviewed on: 21st February 2025

In branch service review

5
I changed accounts to increase notice and interest rates. Reviewed on: 21st February 2025

In branch service review

5
Everything was quickly and easily sorted. Reviewed on: 21st February 2025

In branch service review

5
Martin was really informative and knowledgeable. He was brilliant and made sure everything was explained thoroughly. Reviewed on: 21st February 2025

In branch service review

5
Very good and clear customer service. All questions answered. Reviewed on: 21st February 2025

In branch service review

5
Very good with plenty of information. Local. Reviewed on: 21st February 2025

In branch service review

5
Very convenient. I like having no online access to my account so I can't be tempted to use my savings (by choice). Reviewed on: 21st February 2025

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