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Darlington Building Society: Savings reviews

4.87
Based on 12,498 reviews, last reviewed 9th Jul 2026
77% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent staff service still going strong Suzanne was very helpful and clearly explained to me everything I needed to know and made sure that I understood before committing to anything and I d... Read more Reviewed on: 9th July 2026
H P's avatar
H P

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12499)

In branch service review

5
Amazing customer service. Always super helpful and lovely to speak to!. Reviewed on: 10th February 2025

Great experience

5
When in to open a joint savings account ended up booking an appointment for a child ISA Reviewed on: 9th February 2025

In branch service review

5
Excellent customer service, good knowledge of accounts. Reviewed on: 8th February 2025

In branch service review

5
Very helpful - detailed and informative. Reviewed on: 8th February 2025

In branch service review

5
Great service, very polite and easy to do. Reviewed on: 7th February 2025

In branch service review

5
Very pleasant and proficient. Meghan was a very nice young lady. Reviewed on: 7th February 2025

In branch service review

5
Very easy to make appointments and getting great information on products available. Great staff, very polite and friendly. Reviewed on: 7th February 2025

In branch service review

5
Branch open within reasonable distance for face-to-face queries. Also easy to service online. Reviewed on: 7th February 2025

In branch service review

5
Look at getting a branch in York. Reviewed on: 7th February 2025

In branch service review

5
Reduce waiting times at the counter, otherwise happy with overall experience. Reviewed on: 7th February 2025

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