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Darlington Building Society: Savings reviews

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4.90
Based on 12,464 reviews, last reviewed 9th May 2026
59% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

5
Excellent service, friendly staff, parking charges are a barrier. Like online but you could make it easier. Reviewed on: 3rd February 2025

In branch service review

5
You can always talk to someone in person. Reviewed on: 3rd February 2025

They were so easy to deal with!

5
They were so easy to deal with! I got a lot of helpful information about my savings options and was able to select an account best suited to my needs. Thank you! Reviewed on: 3rd February 2025
Amy M's avatar
Amy M

In branch service review

5
Friendly, professional and courteous staff. Knowledgeable and everything fully explained. Reviewed on: 1st February 2025

In branch service review

5
Friendly staff who are always happy and cheerful. Reviewed on: 1st February 2025

Excellent service, Simon was very helpful and provid...

5
Excellent service, Simon was very helpful and provided easy to follow instructions and helpful advice. Reviewed on: 31st January 2025
KS's avatar
KS

In branch service review

5
Very warm welcome, friendly atmosphere and friendly customer service. Reviewed on: 31st January 2025

In branch service review

5
Nothing to improve. More than happy with how Karen conducted the interview. Reviewed on: 31st January 2025

In branch service review

5
I like the fact that the branch is on the high street and the personal service. Reviewed on: 31st January 2025

In branch service review

5
Second best local building society for interest rates. Good easily accessed branch office in Redcar. Reviewed on: 31st January 2025

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