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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,416 reviews, last reviewed 20th Mar 2026
67% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Amazing service, fast, efficient and professional Amazing service, fast, efficient and professional Reviewed on: 20th March 2026
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Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12416)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
Sooofee's avatar
Sooofee

In branch service review

5
Helpful - friendly - always good advice. Reviewed on: 31st January 2025

In branch service review

5
Listen to your needs. Always pleasant, friendly customer service. Reviewed on: 31st January 2025

In branch service review

5
Nicola very helpful and treated with dignity. Reviewed on: 31st January 2025

In branch service review

4
I wish the opening hours at Barnard Castle were longer. Reviewed on: 31st January 2025

In branch service review

5
Having a friendly branch in town, but dealling with head office have been poor. Reviewed on: 31st January 2025

In branch service review

5
I like I've got a passbook and don't have to do anything online and that there's a branch near me with real, helpful, friendly staff. Reviewed on: 30th January 2025

In branch service review

5
Excellent - fantastic, helpful staff. Reviewed on: 30th January 2025

In branch service review

5
Very helpful and made transfer easy. Reviewed on: 30th January 2025

In branch service review

5
All information given was very helpful, as are all the staff. Reviewed on: 30th January 2025

In branch service review

5
Kathleen was so easy to deal with - an asset to the Darlington. Reviewed on: 30th January 2025

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