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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,464 reviews, last reviewed 9th May 2026
59% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

5
Staff are very friendly and helpful. Reviewed on: 29th January 2025

In branch service review

5
My husband and I have been clients of the Darlington for over 25 years. We are always treated with respect, friendly smile and welcome and they keep us up to date with all information., changes to accounts, interest rates etc. Reviewed on: 29th January 2025

In branch service review

5
Always receive service with a smile, never any problems. Reviewed on: 29th January 2025

In branch service review

5
Friendly and professional advisor. Made welcome and thank you for tea and biscuits. Reviewed on: 29th January 2025

In branch service review

5
Staff - helpful and informative. Would like passbook covers please. Reviewed on: 29th January 2025

In branch service review

5
It's always a pleasure to deal with staff, they are all friendly or efficient. Reviewed on: 29th January 2025

In branch service review

5
Went to open a savings account, was booked an appointment. Holly went through it with me, extremely helpful, made it simple for me to understand, as I rarely do banking matters!. Reviewed on: 29th January 2025

In branch service review

5
So long as Darlington BS stay on the high street and do not pull out of Guisborough I will be happy. I am not interested in using the internet and do not trust online finances. Reviewed on: 29th January 2025

In branch service review

5
Always pleasant and courteous, good savings options and local. Reviewed on: 29th January 2025

In branch service review

5
Very knowledgeable - lots of options. Reviewed on: 29th January 2025

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