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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,464 reviews, last reviewed 9th May 2026
59% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

5
Nicola very helpful and treated with dignity. Reviewed on: 31st January 2025

In branch service review

4
I wish the opening hours at Barnard Castle were longer. Reviewed on: 31st January 2025

In branch service review

5
Having a friendly branch in town, but dealling with head office have been poor. Reviewed on: 31st January 2025

In branch service review

5
I like I've got a passbook and don't have to do anything online and that there's a branch near me with real, helpful, friendly staff. Reviewed on: 30th January 2025

In branch service review

5
Excellent - fantastic, helpful staff. Reviewed on: 30th January 2025

In branch service review

5
Very helpful and made transfer easy. Reviewed on: 30th January 2025

In branch service review

5
All information given was very helpful, as are all the staff. Reviewed on: 30th January 2025

In branch service review

5
Kathleen was so easy to deal with - an asset to the Darlington. Reviewed on: 30th January 2025

In branch service review

5
Absolutely nothing to improve upon - Kathleen was so professional, courteous and understanding. Explaining everything and making sure I understood. A pleasure to meet. Reviewed on: 30th January 2025

In branch service review

5
I was very happy with the service given and easily understood all that was told to me. Reviewed on: 29th January 2025

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