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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.87
Based on 12,499 reviews, last reviewed 11th Jul 2026
77% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Easier than expected and all sorted Easier than expected and all sorted Reviewed on: 11th July 2026
Joe W's avatar
Joe W

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel
Visit provider site Read all reviews Write a review

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12499)

In branch service review

5
Great customer service. Friendly. Reviewed on: 28th January 2025

In branch service review

5
Lovely friendly staff. Nice tidy branch. Reviewed on: 28th January 2025

In branch service review

5
Jasmine was very helpful and polite and cheerful. I'd give her 10 score. Reviewed on: 28th January 2025

Disappointed with IT changes.

4
Since you have changed your IT system I’ve found it very difficult and confusing. I spoke to customer service who were excellent; patient and helpful, but the systems remain difficult to access and navigate which has been enormously frustrating and despite support from other members of my family it’s not been possible to resolve this. I’m 83 years old and working with your IT has been exasperating, however, your customer service staff particularly Simon have been excellent. Reviewed on: 27th January 2025
Phil 's avatar
Phil

In branch service review

5
Excellent service, very informative and helpful. Reviewed on: 27th January 2025

In branch service review

5
Friendly, efficient and helpful. Reviewed on: 27th January 2025

In branch service review

5
Staff are very helpful at all times. Cheerful and friendly. Reviewed on: 27th January 2025

In branch service review

5
Great that we open on Saturday. Likes not having a card but uses online. Reviewed on: 27th January 2025

In branch service review

5
Perfect apart from interest rates. Reviewed on: 27th January 2025

In branch service review

5
Everyone is welcoming and friendly. Reviewed on: 27th January 2025

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