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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,464 reviews, last reviewed 9th May 2026
58% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

5
Local branch, Face to Face facility. Long may it continue. Reviewed on: 9th January 2025

In branch service review

5
Smooth easy change from bond to ISA. Reviewed on: 9th January 2025

In branch service review

5
Thorough explination of accounts,Security phone call asked for security check which was a concern. Secure card for ID would be reassuring. Reviewed on: 9th January 2025

In branch service review

5
Would like to have transferred my account over the counter rather than via appointment. Reviewed on: 9th January 2025

In branch service review

5
Always efficient, firnedly and local. Reviewed on: 9th January 2025

In branch service review

4
Sometimes a bit slow on counter when busy. Reviewed on: 9th January 2025

In branch service review

5
Always very helpful, a pleasure. Such lovely staff, they are great. Reviewed on: 9th January 2025

In branch service review

5
Helpful staff. Branch in Yarm convenient but opening hours could be longer. Reviewed on: 9th January 2025

In branch service review

5
Excellent service, very calm explaining different accounts. Reviewed on: 9th January 2025

In branch service review

5
Both were extremely helpful and courteous. Reviewed on: 9th January 2025

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