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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,418 reviews, last reviewed 23rd Mar 2026
67% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great regular saver! Great regular saver! £250 is a good amount to get into it a month. The website is easy to use. The rates aren’t quite as high as others but still real... Read more Reviewed on: 23rd March 2026
Jo B's avatar
Jo B

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12418)

In branch service review

5
Pleasant staff, and a high street presence. Reviewed on: 24th December 2024

In branch service review

5
Local branch and good customer service. Reviewed on: 24th December 2024

In branch service review

5
Staff were extremely helpful, informative and personable. I have opened 3 new accounts. Reviewed on: 23rd December 2024

In branch service review

5
Clear, concise, polite, happy. Treated like one of the family and easy access to Darlington BS. Reviewed on: 23rd December 2024

In branch service review

5
Emily who dealt with me couldn't have been nicer and more patient. I am 75 and don't always grasp things. All the staff are always pleasant and friendly. Reviewed on: 23rd December 2024

In branch service review

5
Held a savings meeting which was very well conducted with very pleasant and knowledgeable staff who portrayed good customer service. Reviewed on: 23rd December 2024

In branch service review

5
The staff were very professional - explained everything in detail, very friendly, caring, and overall excellent service. Reviewed on: 23rd December 2024

In branch service review

5
45 minutes to complete a transfer from a bond to an ISA. However, my address was not quite correct for the original bond we took out 2 years ago. Reviewed on: 23rd December 2024

In branch service review

5
Always easy to deal with, and excellent service. Reviewed on: 23rd December 2024

In branch service review

5
Darlington is local to me. I am very satisfied with all services. Reviewed on: 23rd December 2024

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