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Darlington Building Society: Savings reviews

4.90
Based on 12,464 reviews, last reviewed 9th May 2026
58% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

5
I like that I can come into the branch and it is also handy as it is just down the road. Reviewed on: 9th January 2025

In branch service review

5
Pleasant warm surroundings. Friendly staff. Reviewed on: 9th January 2025

In branch service review

5
Friendly, person to person service. Accessible office. Limited opening times makes access difficult. Reviewed on: 9th January 2025

In branch service review

5
Staff are helpful and polite. Yarm is nice and handy. Have both savings and mortgage here. Reviewed on: 9th January 2025

In branch service review

5
Brilliant service very friendly branch. Only issue with opening times as I work during the week. Reviewed on: 9th January 2025

In branch service review

5
Very helpful with all the information and Claire was lovely, explained everything a big thank you. Reviewed on: 9th January 2025

In branch service review

5
Very helpful, very nicely spoken staff. Reviewed on: 9th January 2025

In branch service review

5
I have always banked with Darlington and never had any problems. All staff are really friendly and helpful. Reviewed on: 9th January 2025

In branch service review

5
Helpful adviser, informative, smart, polite, professional. Reviewed on: 9th January 2025

In branch service review

5
Polite, Friendly, Welcoming, Professional adviser. Reviewed on: 9th January 2025

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