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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,464 reviews, last reviewed 9th May 2026
58% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

5
I came to the branch with a minor complaint about a communication issue and this was resolved in a helpful and friendly manner by Sue. Reviewed on: 23rd December 2024

In branch service review

5
Had a lovely friendly chat with condiments. Sue was so professional in dealing with my requirements. Total piece of mind. Reviewed on: 23rd December 2024

In branch service review

5
It is so nice to be able to speak to someone face-to-face. Reviewed on: 23rd December 2024

In branch service review

5
Everything was explained to me well and clear. Reviewed on: 23rd December 2024

In branch service review

5
I was just moving/consolidating my savings and I was happy with the options presented and help given. Reviewed on: 23rd December 2024

In branch service review

5
Good visit, good coffee and everything explained fully. Reviewed on: 19th December 2024

In branch service review

5
I am highly satisfied with Darlington Building Society, excellent customer service. Reviewed on: 17th December 2024

In branch service review

1
Considering changing building society. Yarm branch was the reason I've used Darlington Building Society at it is now not open on a Saturday. Reviewed on: 17th December 2024

In branch service review

5
Very professional service, welcoming environment. Very helpful service from Louise. Reviewed on: 17th December 2024

In branch service review

5
Everyone is friendly and helpful. Reviewed on: 17th December 2024

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