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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,418 reviews, last reviewed 23rd Mar 2026
62% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great regular saver! Great regular saver! £250 is a good amount to get into it a month. The website is easy to use. The rates aren’t quite as high as others but still real... Read more Reviewed on: 23rd March 2026
Jo B's avatar
Jo B

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12418)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
Sooofee's avatar
Sooofee

In branch service review

4
Quite a long wait in reception (only one member of staff on the counter), therefore my appointment did not start on time, but after that the service was good. Reviewed on: 28th October 2024

In branch service review

5
On the high street with friendly, knowledgeable staff. Reviewed on: 28th October 2024

In branch service review

5
Things are very pleasant in branch. Reviewed on: 28th October 2024

In branch service review

5
Very helpful and told me everything that was happening. Always know I have someone to chat with. Reviewed on: 28th October 2024

In branch service review

5
Today was very straightforward and easy to put in place. Mai was very helpful and her advice was perfect for me as I like things to be simple. Reviewed on: 28th October 2024

In branch service review

5
Staff very helpful and friendly. Reviewed on: 28th October 2024

In branch service review

5
Karen explained everything very well and was very professional. Reviewed on: 28th October 2024

In branch service review

5
Website does not state an appointment is necessary to open an account. Easy to make an appointment at Redcar - friendly staff. At another branch I had difficulty in making an appointment - I felt like I was an inconvenience to them. Reviewed on: 28th October 2024

In branch service review

5
Not always the best rates but the most friendly on the high street. Reviewed on: 28th October 2024

In branch service review

4
Dissapointed at the removal of passbooks. It would have been better if the ISAs/bonds could have been rolled over as in previous years. Reviewed on: 28th October 2024

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