Smart Money People Logo
Go to business site
Share this page
Link copied

Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,464 reviews, last reviewed 9th May 2026
59% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF
Visit provider site Read all reviews Write a review

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Darlington Building Society Savings reviews (12464)

Simon Mc Cabe.

5
Simon Mc Cabe was so helpful during a very, very extended phone call last evening, in which I (with his assistance) was hoping to submit a deadline application to transfer our (my wife and I"s) existing maturing Darlington ISAs to your fixed one year ISA offer of 4.35% which unfortunately lapsed on 31st October. Due to computer problems and the impending deadline we probably failed to achieve the desired transfers but this was in no way due to Simon who was totally unselfish, patient and understanding. Undeservedly, he was consequently very late leaving work. His professionalism and attitude can only further enhance the reputation of your Building Society. Thank you Simon for your help and patience. Reviewed on: 31st October 2024
Ronald Hood's avatar
Ronald Hood

In branch service review

5
Local, accessible, and good products for us at the time. Reviewed on: 31st October 2024

In branch service review

5
Friendly staff. No improvements necessary. Reviewed on: 31st October 2024

In branch service review

5
Excellent knowledge of savings accounts on offer from staff. Consider doing cardboard like passbook instead of certificate on ISAs and bonds. Reviewed on: 31st October 2024

In branch service review

5
Excellent brand. Staff are excellent. I would like to see a booklet instead of a certificate on ISAs and bonds. Reviewed on: 31st October 2024

In branch service review

5
On the high street with knowledgeable, friendly staff. Reviewed on: 31st October 2024

In branch service review

5
Staff are very pleasant and efficient. Reviewed on: 31st October 2024

In branch service review

5
Staff are always helpful and friendly. Reviewed on: 31st October 2024

In branch service review

5
Local, friendly branches. Always happy to help. Easy to use the passbooks. Always kept well informed. Reviewed on: 31st October 2024

In branch service review

5
Face-to-face consultation is why I have chose Darlington BS. Faster payments needed. Reviewed on: 31st October 2024

Do you have a different Darlington Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Darlington Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill